Bryce Latham

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Currently have the 2-15 life health and variable Annuities license.

• Greet and actively listen to customers to uncover purchasing needs and provide recommendations based on wants and needs. • Research and memorize new and upcoming products. • Utilized CRM software and other data bases. • Made phone calls to set appointments for sales presentations. • Maintain contact and follow up with customers via email, phone calls, and text messaging to insure customer satisfaction. • Inform customers about dealership services and other products. • Assist customers with ordering desired products currently out of stock and prepare orders for timely pickup.

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Provided first-rate service to all customers and potential customers.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Demonstrated product features, answered questions and persuasively overcame objections.
• Maintained organized, presentable merchandise to drive continuous sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic

• Fabricated shop parts
• Operated hoists, cranes and power tools
• Welded in flat, horizontal, vertical and overhead positions.