Bryce Mitchell

• Developed a Product Model Framework to solve users' business problems via digital transformation.
• Oversaw product design and roadmap and coordinated aspects of development and rollout.
• Briefed 50+ employees in town halls and break room meetings to enhance engagement.
• Developed 10+ staff, promoting personal achievement/retention for long-term organizational health.
• Enhanced CX by collaborating with designers on intuitive interfaces and functionalities.

• Detailed as CTO and JustGrants Program Manager amid departure of multiple senior leaders.
• Fulfilled these roles seamlessly, expertly shifting focus and priorities in order to support OJP's mission.
• Thought broadly and long term, and to implement pragmatic strategies through innovative thinking and partnering with Business Managers.
• Spearheaded digital transformation initiatives to modernize business operations and enhance CX across more than 10 portfolios.
• Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.

• Led the largest division in OCIO with 12 federal employees and ~200 contractors.
• Delivered development operations for more than 10 enterprise applications and 30 websites.
• Provided ITIL services to the Customer Service Management team (ServiceNow).
• Advanced OJP to a leading DOJ IT Cybersecurity posture via OMB's Cybersecurity Strategy and Implementation Plan.
• Promoted website Accessibility and Search Engine Optimization (increased SEO for SMART.gov by 10% and Section 508 compliance for OJP.gov by 15%).
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

• Provided status updates with context, background and next steps to be taken making communication missives highly valuable and useful.
• Championed hundreds of change management initiatives, effectively transitioning staff members into new technologies and procedures.
• Spearheaded continuous improvement efforts across IT programs, leading to increased productivity and overall operational efficiency.

• Implemented strategies to recruit, train, and retain high quality employees.
• Optimized web services offerings through the delivery of the API-Manager governance tool set.
• Maintained SOPs in the areas of testing, change and configuration management, and integration services.
• Responsible for technology ranging from SaaS and PaaS and homegrown solutions.
• Engaged in contract management and administration for 150+ resources.

• Facilitated communication to solve complex technical challenges efficiently and effectively.
• Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.

Served as IT Project Manager, Task Supervisor, and Business Systems Analyst.

• Planned, designed, and scheduled large projects.
• Met project deadlines without sacrificing build quality.
• Assessed business requirements to create focused solutions for US Navy financial applications.
• Trained 25+ business personnel in budget systems.
• Developed comprehensive documentation to support 200 end-users and facilitate future enhancements.