Bryce Moore
Pinellas Park,FL
Summary
Accomplished operations leader with expertise in process improvement and personnel management. A record of facilitating rapid growth in warehouse, supply chain,and distribution operations. With a focus on consistently enhancing operational efficiency while building strong supplier and carrier networks.
Overview
6
6
years of professional experience
Work History
Director of Operations
CMI
02.2024 - Current
- Managed inventory levels to ensure optimal stock availability.
- Implemented benchmarks to monitor individual and department contributions.
- Reduced per case handling costs, while increasing inbound and outbound shipping capacity by 400%
- Established and maintained quality control processes preventing and reducing cost for reships, recoveries.
- Instituted processes for duty drawback and shipping claims, yielding cost savings.
- Coordinated with IT teams to build out a new ERP, TMS and Demand plan applications
Operations Manager
CMI
03.2023 - 01.2024
- Negotiated and established partnerships with customers, vendors, suppliers.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Maintained all logistics and supply chain operations.
Logistics Supervisor
CMI
10.2022 - 03.2023
- Managed a team of 24, warehouse managers, associates and logistic coordinators
- Designed effective distribution strategy reducing freight costs by 25%.
- Synchronized Supplier production timelines with customer needs.
- Enhanced margins through more efficient distribution.
- Negotiated contracted lanes and expanded carrier network.
Customer Success Manager
Knowbe4
06.2020 - 10.2022
- Create and distribute opportunities, renewals, and tasks to CSMs within Salesforce
- Coordinating with sales, CSM and pricing specialists in the proper assignment of national and international accounts
- Monitoring and updating policies and procedures to ensure efficient day to day operations
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
Supply Chain Analyst
Golden Lighting
09.2018 - 06.2020
- Generate and process monthly purchase orders based on inventory lifetime and demand projections for a catalog of 175 products
- Coordinated and Maintained relationships with a network of 15 international suppliers.
- Provided reports on inventory lifetime to prioritize and monitor facility performance.
- Designated onsite IT contact
- Create and update weekly reports using excel and ERP data, from shipping cost, landed cost, weekly Performance report, Duty drawback and Backorders
- Conducted detailed analysis of supply chain processes to identify areas of improvement and develop solutions.
Education
B.S. - Economics
Florida State University
Tallahassee05.2018
Minor - Business Administration, Social Entrepreneurship
Florida State University
Tallahassee, FL05-2018
Skills
- Logistics processes planning
- Personnel management
- Process improvement
- Data analysis
- Supply chain distribution
- Demand forecasting
- Project management
- Inventory planning
- ERP Implementation
Timeline
Director of Operations
CMI
02.2024 - Current
Operations Manager
CMI
03.2023 - 01.2024
Logistics Supervisor
CMI
10.2022 - 03.2023
Customer Success Manager
Knowbe4
06.2020 - 10.2022
Supply Chain Analyst
Golden Lighting
09.2018 - 06.2020
B.S. - Economics
Florida State University
Minor - Business Administration, Social Entrepreneurship
Florida State University
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