Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Rockstar Roofing
Purcell
11.2021 - Current
Followed local building codes while installing new roofs or repairing existing ones.
Provided timely progress updates regarding job completion timelines to clients.
Provided customers with detailed estimates outlining cost of labor and materials.
Inspected finished work to ensure quality standards were met before leaving job sites.
Performed roof inspections, identified and documented damage, and recommended repair or replacement solutions.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Managed customer relations by responding promptly to inquiries, complaints and requests for information.
Developed and implemented effective sales strategies to increase customer base and revenue.
Organized product demonstrations to showcase the benefits of different roofing products and services.
Assisted customers in selecting the most suitable roofing materials based on their needs and budget.
Developed and maintained relationships with new and existing clients to increase sales revenue.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prevention Specialist
University of Oklahoma Southwest Prevention Center
Norman
11.2018 - Current
Provided prevention education and training to community members on drug use, abuse and addiction.
Created a database to track progress and outcomes related to various prevention activities.
Attended conferences and seminars related to current research on best practices for prevention efforts.
Implemented evidence-based practices into existing programming aimed at reducing risky behaviors associated with substance misuse.
Cultivated relationships with local businesses in order to promote healthy lifestyle choices among employees.
Utilized social media platforms to spread awareness about available resources for those affected by substance abuse.
Organized community events focused on raising awareness of the dangers of substance abuse.
Evaluated program effectiveness through collecting data from participants before, during, and after intervention activities.
Conducted assessments of local needs in order to develop effective prevention strategies.
Coordinated with public health professionals, law enforcement personnel, school administrators, and other stakeholders to implement comprehensive prevention initiatives.
Designed educational materials and resources related to substance abuse prevention.
Store Manager
At The Beach Tanning Salon
Norman
09.2020 - 11.2021
Established customer service standards and monitored staff compliance.
Conducted daily store operations, including opening and closing procedures and cash handling.
Recruited, trained and supervised new employees.
Developed strategies to maximize sales and profitability.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Evaluated store performance and incorporated feedback to implement improvement plans.
Established store tactics and strategies to achieve operational performance and sales goals.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Enforced customer service standards and resolved customer problems to uphold quality service.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Athletic Maintenance Worker
University of Oklahoma
Norman
05.2016 - 11.2018
Assisted in the installation of new equipment and machinery.
Repaired electrical wiring, plumbing fixtures, and other mechanical systems as needed.
Repaired or replaced defective equipment parts using hand tools and power tools.
Operated a variety of hand tools and power tools for various maintenance activities.
Responded quickly to emergency repair requests from staff or customers.
Carried out minor painting jobs around the facility as required.
Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
Assisted with installing and maintaining electrical and power systems during remodeling projects.
Performed painting, carpentry, and masonry work to maintain building aesthetics.
Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
Education
Political Science
University of Oklahoma
Norman, OK
12-2024
Skills
Data analysis
Project management
Community outreach
Customer service
Public speaking
Team building and leadership
MS office proficient
Store operations
Goals and performance
Strategic thinker
Outreach activities
Data collection
Certification
Associate Prevention Specialist certified
Timeline
Project Manager
Rockstar Roofing
11.2021 - Current
Store Manager
At The Beach Tanning Salon
09.2020 - 11.2021
Prevention Specialist
University of Oklahoma Southwest Prevention Center