Automotive service technician with over 10years of combined training and professional experience; including diagnosing with OEM and aftermarket computer systems, performing routine maintenance, and conducting comprehensive inspections. Competent servicing vehicles from 1959 to present, ranging from Smart cars to AMG SL65 Black Series. Known for clear technical communication, customer focus, and adaptability in high-volume, high-end shops.
Hi, I’m
Bryce Santiesteban
Tampa,FL
Summary
Overview
10
years of professional experience
Work History
Mercedes Benz of Tampa
Technician
07.2025 - 06.2026
Job overview
- Diagnosed and resolved mechanical & electrical issues in vehicles, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance services, enhancing vehicle longevity and reliability for customers.
- Trained junior technicians on equipment usage and safety protocols, fostering a culture of compliance and skill development.
M Complete
Technician
06.2021 - 09.2025
Job overview
- Delivered 50–60 flagged hours weekly, reliably meeting or exceeding shop productivity targets.
- Diagnosed complex electrical and mechanical issues using OEM and aftermarket systems.
- Performed manufacturer-compliant maintenance and inspections across classic to modern high-performance models.
- Operated as the shop’s sole technician for extended periods, managing end-to-end workflow (intake → diagnosis → repair → quality control) to ensure on-time delivery and customer satisfaction.
Mercedes Benz of Tampa
Technician
06.2019 - 12.2020
Job overview
- Resolved drivability, electrical, and noise concerns by following diagnostic flowcharts, service bulletins, and performing control-unit updates when required.
- Translated technical findings into clear, customer-friendly work orders.
- Collaborated with foremen and senior techs on advanced cases.
Mercedes Benz of Bonita Springs
Technician
09.2016 - 06.2019
Job overview
- Delivered 50–60 flagged hours weekly, reliably meeting or exceeding shop productivity targets.
- Diagnosed complex electrical and mechanical issues using OEM and aftermarket systems.
- Performed manufacturer-compliant maintenance and inspections across classic to modern high-performance models.
- Operated as the shop’s sole technician for extended periods, managing end-to-end workflow (intake → diagnosis → repair → quality control) to ensure on-time delivery and customer satisfaction.
Education
Mercedes-Benz DRIVE
Mercedes-Benz MB DRIVE Diploma from Automotive Mechanics & Technology
08.2016
University Overview
Universal Technical Institute
Occupational Associate Degree from Automotive & EV Technology
04.2016
University Overview
Timeline
Technician
Mercedes Benz of Tampa
07.2025 - 06.2026
Technician
M Complete
06.2021 - 09.2025
Technician
Mercedes Benz of Tampa
06.2019 - 12.2020
Technician
Mercedes Benz of Bonita Springs
09.2016 - 06.2019
Mercedes-Benz DRIVE
Mercedes-Benz MB DRIVE Diploma from Automotive Mechanics & Technology
Universal Technical Institute
Occupational Associate Degree from Automotive & EV Technology