Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Smith

Salem,OR

Summary

Seasoned professional with extensive experience in casino operations and security management, notably at Cactus Petes Resort Casino. Excelled in team leadership, enhancing guest satisfaction, and ensuring regulatory compliance. Demonstrated expertise in money handling and customer service, significantly improving operational efficiency and guest experience.

Overview

7
7
years of professional experience

Work History

Bar Porter

Spirit Mountain Casino
10.2024 - Current

Maintained cleanliness and inventory levels in bars and storage rooms.

Prepared pre-mixed drinks to maintain readiness during service.

Performed end-of-night bar cleaning duties.

Casino Operations Supervisor

Cactus Petes Resort Casino
07.2023 - 08.2024

Supervised and monitored performance of a team comprising 7 to 30 table game dealers.

Documented large-scale cash movements for financial oversight.

Ensured compliance with gaming regulations.

Ensured guests experienced the entertainment they sought at the casino.

Organized and tracked inventory of game materials.

Organized dealer shift line-up systematically.

Paid out jackpots.

Table Games Dealer

Cactus Petes Resort Casino
01.2022 - 07.2023

Managed card transactions efficiently for guests engaged in table activities.

Ensured compliance with gaming rules.

Engaged guests to ensure memorable experiences.

Security Manager

Cactus Petes Resort Casino
09.2020 - 01.2022

Led team responsible for security operations.

Reviewed Standard Operating Procedures and Emergency Operation Procedures.

Ensured safety and security standards for guests and team members.

Collaborated with surveillance to ensure property safety.

Managed to calm upset guests effectively.

Completed training in fundamental CPR and fire response techniques.

Ensured completion of daily gaming paperwork.

Managed large monetary transactions efficiently.

Security Officer

Cactus Petes Resort Casino
12.2018 - 09.2020

Worked with the security team

Directed functions within a radio control environment.

Monitored surveillance systems closely.

Ensured smooth operations during night shifts by patrolling the casino floor.

Hotel Night Auditor

Cactus Petes Resort Casino
09.2017 - 12.2018

Processed guest check-ins and check-outs promptly.

Resolved guest grievances effectively.

Managed completion of nighttime documentation.

Education

Merrill F West High School
Tracy, CA
05.2016

Skills

    Team management

    Stocking

    Customer Service

    Money Handling

Timeline

Bar Porter

Spirit Mountain Casino
10.2024 - Current

Casino Operations Supervisor

Cactus Petes Resort Casino
07.2023 - 08.2024

Table Games Dealer

Cactus Petes Resort Casino
01.2022 - 07.2023

Security Manager

Cactus Petes Resort Casino
09.2020 - 01.2022

Security Officer

Cactus Petes Resort Casino
12.2018 - 09.2020

Hotel Night Auditor

Cactus Petes Resort Casino
09.2017 - 12.2018

Merrill F West High School
Bryce Smith