Bryce Trombley
Baldwinsville,NY
Summary
Dynamic professional with a proven track record at Greek Peak, enhancing visitor safety and experience through meticulous safety awareness and exceptional customer service. Excelled in team productivity and problem-solving at Timber Bank Golf Club, demonstrating unparalleled teamwork and adaptability. Skilled in operational efficiency and emergency preparedness, committed to achieving excellence in visitor services.
Overview
4
4
years of professional experience
Work History
Recreation Associate
Greek Peak
09.2024 - Current
- Ensured visitor safety by enforcing park regulations and monitoring activities on park grounds.
- Implemented emergency preparedness protocols to protect both staff and visitors during unforeseen circumstances.
- Conducted routine equipment inspections, ensuring timely repairs or replacements when necessary.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries promptly.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Worked controls, buttons and switches to safely operate rides.
- Tested attractions before opening park to guests to optimize safety.
- Remained alert and aware of safety regulations while operating rides.
Outdoor Services
Timber Bank Golf Club
07.2020 - 09.2024
- Increased team productivity with effective communication and collaboration strategies.
- Managed high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
Education
Bachelor - Criminal Justice
SUNY, Cortland
Cortland, NY05.2026
Associate of Arts - Humanities
Onondaga Community College
Syracuse, NY05.2024
Skills
- Visitor services
- Safety awareness
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Adaptability and flexibility
Timeline
Recreation Associate
Greek Peak
09.2024 - Current
Outdoor Services
Timber Bank Golf Club
07.2020 - 09.2024
Bachelor - Criminal Justice
SUNY, Cortland
Associate of Arts - Humanities
Onondaga Community College
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