Summary
Overview
Work History
Education
Skills
Certification
References
Special Courses and Workshops
Languages
Timeline
Generic

Lauren Ashley Shelton

Amherst,MA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. A former National Park Service ranger bringing demonstrated success in promoting and enforcing park safety through diligent adherence to park rules and regulations. Accustomed to overseeing various tasks while promoting safety to visitors.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Production Associate

Community Growth Partners
Northampton, MA
04.2024 - Current

Production

  • Packed bags of plant material.
  • Produce edibles.
  • Trim plant material.

Cultivation

  • Defoliate plants.
  • Top vegetative plants.
  • Harvest plants.
  • Buck plants after curing process

Dog Handler

Wagging Tails Pet Resort
Hadley, MA
02.2024 - 04.2024
  • Freed or exercised animals or provided other general care.
  • Conducted daily health checks to ensure dogs' wellbeing and identify any signs of illness or injury.
  • Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
  • Facilitated socialization exercises to enhance dogs' interactions with humans and other animals.
  • Ensured safe and secure handling of all dogs while in the facility.

Recreation Fee Technician

Black Canyon of the Gunnison National Park
Montrose, CO
03.2023 - 10.2023
  • Collected fees and issued passes at entrance stations within the park.
  • Maintained a first public point of contact, interacting with visitors about the rules and regulations of the park.
  • Dealt with a high number of visitors, and gave visitors appropriate and pertinent information.
  • Patrolled the campground daily to make sure visitors were adhering to camping and food storage regulations.
  • Participated in audits of campground fee collections and individual recreation fee technicians.
  • Completed weekly remittance reports and deposits in accordance with federal law and Department of the Treasury standards.
  • Accounted for and balanced daily sales, upgrades, refunds, and park passes in accordance with National Park Service standards.
  • Maintained the recreation.gov reservations for the South Rim campground by running reports, and ensuring availability and access to the campground.
  • Corresponded with the public via phone and email for general questions about entrance fees, camping availability, and regulations.
  • Provided on-the-job training and orientation for new fee staff.

Lead Recreation Fee Technician

Assateague Island National Seashore
Berlin, MD
10.2021 - 03.2023
  • Conducted interviews for potential campground hosts.
  • Completed reference checks for potential campground hosts.
  • Wrote Standard Operating Procedures for Campground Roving.
  • Supervised and organized the overall daily operation of the Campground Hosts.
  • Prepared the yearly and daily schedule for Campground Hosts.
  • Assigned other tasks when necessary.
  • Maintained records and other paperwork as necessary, pertinent to the Campground Operation.
  • Collected fees and issued passes at entrance stations within the park.
  • Sold and issued front country and back country permits.
  • Dealt with a high number of visitors, and gave visitors appropriate and pertinent information.
  • Performed opening and closing procedures at various entrance stations.
  • Patrolled the campground daily to make sure visitors were adhering to camping and food storage regulations.

Visitor Use Assistant (Fee Collection)

Zion National Park
Springdale, UT
01.2020 - 10.2021
  • Collected fees and issued passes at entrance stations within the park.
  • Dealt with a high number of visitors and gave visitors appropriate and pertinent information.
  • Performed opening and closing procedures at various entrance stations.
  • Performed canyon operations during the COVID-19 pandemic.
  • Operated the Mt. Carmel Tunnel, providing traffic control for oversized vehicles.

Visitor Use Assistant (Fee Collection)

Zion National Park
Springdale, UT
07.2019 - 09.2019
  • Collected fees and issued passes at entrance stations within the park.
  • Dealt with a high number of visitors and gave visitors appropriate and pertinent information.
  • Performed opening and closing procedures at various entrance stations.
  • Operated the Mt. Carmel Tunnel, providing traffic control for oversized vehicles.

SCA Visitor Services Intern

Sinks Canyon State Park (Student Conservation Association Internship)
Lander, WY
05.2018 - 08.2018
  • Developed and implemented summer speaker series and guided hikes
  • Completed a weekly phenology diary and final report
  • Conducted interpretation and outreach through the visitor's center
  • Conducted building and grounds maintenance

Cashier

Liquor Barn
Bowling Green, KY
09.2017 - 05.2018
  • Handled transactions
  • Guided customers to products
  • Suggested own preference on products if applicable

Volunteer Intern with Science and Resource Management Department

Mammoth Cave National Park
Mammoth Cave, KY
11.2017 - 01.2018
  • Worked closely with SRM staff to perform digitization of Superintendent Compendium Narratives as part of historical document preservation
  • Assisted with geological mapping and verification of newly discovered caves
  • Assisted with organizing aerial photographs in order to perceive how the Visitor Center and surrounding land has changed over time
  • Performed critical recordkeeping tasks by shredding confidential documents according to federal retention/disposal guidelines
  • Performed Radon Monitoring Analysis by collecting cave air samples and analyzing samples for radon concentration levels
  • Performed Water Quality Analysis by collecting surface water samples and analyzing for total coliform and E.coli concentration
  • Assisted Environmental Education Ranger on multiple Environmental Education Resource Stewardship Outreach Programs at local Elementary schools

Cashier

Midtown Wine, Spirits, and Beer
Nashville, TN
08.2016 - 07.2017
  • Handled transactions
  • Guided customers to products
  • Suggested own preference on products if applicable

Cashier

Liquor Barn
Lexington, KY
12.2015 - 07.2016
  • Handled transactions
  • Guided customers to products
  • Suggested own preference on products if applicable

Certified Nursing Assistant

Tanbark Health and Rehabilitation
Lexington, KY
02.2014 - 12.2015
  • Assisted patients with activities of daily living

Certified Nursing Assistant

Homestead Senior Care
Lexington, KY
11.2013 - 02.2014
  • Assisted patients with activities of daily living

Certified Nursing Assistant

National Healthcare Corporation
Glasgow, KY
05.2013 - 08.2013
  • Assisted patients with activities of daily living

Education

Bachelor of Science - Recreation Administration, Outdoor Recreation

Western Kentucky University
Bowling Green, KY
08.2018

High School Diploma -

Barren Co. High School
Glasgow, KY
05.2012

Skills

  • Database management
  • Visitor services
  • Outdoor recreation management
  • Facility patrols
  • Park regulations and safety
  • Permit processing

Certification

CPR/AED/ First Aid, American Heart Association, 04/14/18

References

  • Patti Vanscyoc, Fee Manager, Badlands National Park, 605-891-4651
  • David Meyer, Recreation Fee Specialist, Black Canyon National Park, 540-588-5997
  • Liz Thomas, Biological Science Technician, Mammoth Cave National Park, 270-758-2180
  • Amanda Atkinson, 307-349-1238
  • Sharon Mattingly, 270-670-6226
  • Patsy Newberry, Retired Elementary School Teacher, 615-594-7821
  • Rush Payton, Realtor, 615-829-9769

Special Courses and Workshops

  • Project WET Professional Workshop, 10/25/17, Amanda Patrick, United States Forest Service, Various methods of teaching youth the importance of water conservation and awareness of the natural environment
  • Recreation 480: Study Away- Fly Fishing, Missoula, Montana, 09/18/17, 09/23/17, Dr. Raymond Poff, Various types of species of fish residing in Montana, Where fish like to hunt for food, Proper casting technique, Attachment of flies, Observation of weather and wildlife surrounding river banks
  • Project Wild Professional Workshop, 09/13/17, Amanda Patrick, United States Forest Service, Lessons in which to teach kids the importance of conservation of wild life, Awareness on the impact of environmental education

Languages

Spanish
Limited

Timeline

Production Associate

Community Growth Partners
04.2024 - Current

Dog Handler

Wagging Tails Pet Resort
02.2024 - 04.2024

Recreation Fee Technician

Black Canyon of the Gunnison National Park
03.2023 - 10.2023

Lead Recreation Fee Technician

Assateague Island National Seashore
10.2021 - 03.2023

Visitor Use Assistant (Fee Collection)

Zion National Park
01.2020 - 10.2021

Visitor Use Assistant (Fee Collection)

Zion National Park
07.2019 - 09.2019

SCA Visitor Services Intern

Sinks Canyon State Park (Student Conservation Association Internship)
05.2018 - 08.2018

Volunteer Intern with Science and Resource Management Department

Mammoth Cave National Park
11.2017 - 01.2018

Cashier

Liquor Barn
09.2017 - 05.2018

Cashier

Midtown Wine, Spirits, and Beer
08.2016 - 07.2017

Cashier

Liquor Barn
12.2015 - 07.2016

Certified Nursing Assistant

Tanbark Health and Rehabilitation
02.2014 - 12.2015

Certified Nursing Assistant

Homestead Senior Care
11.2013 - 02.2014

Certified Nursing Assistant

National Healthcare Corporation
05.2013 - 08.2013

Bachelor of Science - Recreation Administration, Outdoor Recreation

Western Kentucky University

High School Diploma -

Barren Co. High School
Lauren Ashley Shelton