Bryce Wooten
Mckinney,Texas
Summary
Sales and customer service professional with 3 years of experience in retail environments, specializing in team leadership, customer relations, employee training, and sales growth. Demonstrated track record of earning rapid promotions into management roles through strong performance, initiative, and a commitment to operational success. Known for building strong rapport with customers, proactively engaging every guest to identify their needs, and creating positive shopping experiences that drive customer satisfaction and sales. Experienced in supervising teams, developing employees, resolving customer concerns, and supporting business objectives through effective communication and leadership
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Windsor Forge/Highrange Collective
Plano, TX
04.2026 - Current
- Sell Energy Product on behalf of Sam’s Club and Just Energy.
- Cultivated an inviting atmosphere through humor and positivity, enhancing customer interactions regardless of purchase decisions.
- Delivered outstanding customer service, fostering satisfaction among both staff and customers.
- Implemented effective strategies to swiftly integrate and apply new knowledge in practical scenarios.
- Demonstrated proactive inquiry skills and coachability that accelerated success, leading to a promotion to trainer within weeks while maintaining sales responsibilities.
- Achieved 16 sales within first week, consistently exceeding targets with 20 sales in subsequent week, securing position among top 25 salesmen nationwide.
Assistant Manager/Service Manager
National Tire and Battery
McKinney Texas
02.2024 - 01.2026
- Led relationship-building with co-staff via bonding events, such as grilling together.
- Dealt with customers face-to-face and ensured their issues were not only explained properly, but that they left happy with their issues resolved.
- Assisted in daily operations, ensuring efficient tire installation and maintenance processes.
- Collaborated with team members to improve customer service and enhance overall satisfaction.
- Supported inventory management by tracking stock levels and coordinating reorders effectively.
- Executed training sessions for new staff on product knowledge and service protocols.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
McKinney Boyd
McKinney, TX12.2023
Skills
- Coachable
- Driven
- Willing to speak to anyone and everyone, never leaving anyone without a smile
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Store opening and closing
- Flexible schedule
- Product knowledge
- Relationship building
- Professional appearance
- Retail store operations
- Conflict resolution
- Sales expertise
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
- Attention to detail
- Adaptable and flexible
- Strong communication and interpersonal skills
- Positive customer engagement
- Goal driven
Timeline
Retail Sales Associate
Windsor Forge/Highrange Collective
04.2026 - Current
Assistant Manager/Service Manager
National Tire and Battery
02.2024 - 01.2026
High School Diploma -
McKinney Boyd