Summary
Overview
Work History
Education
Skills
Timeline
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Hector Delgado

Waukegan,IL

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Likes to take the lead on projects. Coachable and learns fast new tasks. Positive and upbeat sales professional connects with customers. Prospects for new business while capitalizing on emerging sales opportunities.

Overview

20
20
years of professional experience

Work History

RETAIL SALES ASSOCIATE

T-mobile
05.2016 - 08.2022
  • Build prociency related to serving and selling to customers, while providing a customer experience and building loyalty by helping customers pick up right where they left o in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology instore
  • Side-by-side selling and help nd personalized solutions
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
  • Successfully identify and hando small business leads
  • Support team initiatives and create an inclusive environment

Member Service Representative

Consumers Credit Union
02.2005 - 09.2011
  • Assisting members with loan related functions like name changes, preparing/completing title documentation, auto title releases, insurance requests, payments, and opening new membership accounts.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Serving as a team player by assisting in other areas of the department or participating in special project teams or assignments that may come up.


WAREHOUSE WORKER

LTD Commodities
03.2002 - 01.2005
  • Unloading shipment from trailers, keeping track of every received shipment and loading new shipment to trailers
  • Certied forklift driver
  • Manage stock and inventory on warehouse
  • Manage a group of 15 employees.

Education

Associate of Applied Science -

College of Lake County
Grayslake, IL
06.2026

Skills

  • Friendly
  • Work ethic
  • Flexibility
  • Integrity
  • Curiosity
  • Empathy
  • Self-motivated
  • Coachable
  • Customer Relations
  • Customer Service
  • Teamwork and Collaboration
  • Data Entry
  • Microsoft Exchange
  • Point of sale operation

Timeline

RETAIL SALES ASSOCIATE

T-mobile
05.2016 - 08.2022

Member Service Representative

Consumers Credit Union
02.2005 - 09.2011

WAREHOUSE WORKER

LTD Commodities
03.2002 - 01.2005

Associate of Applied Science -

College of Lake County

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Hector Delgado