Bryce Thompson
Aspiring Product Manager
Upper Marlboro,MD
Summary
Business Marketing graduate from Coppin State University, graduating with honors, with hands-on experience in sales, marketing strategy, and client engagement. Former Division I baseball team captain with proven leadership, communication, collaboration, and decision-making skills in high-pressure environments. Skilled at identifying customer needs, translating insights into actionable strategies, and building relationships that drive business results. Interested in product management and strategy, with a focus on developing customer-centered solutions that create meaningful business value.
Overview
2
2
Certifications
3
3
years of professional experience
Work History
Secretary
American Marketing Association (AMA)
Baltimore, Maryland
08.2025 - 05.2026
- Documented and maintained records for 10+ executive and committee meetings, improving information accuracy and ensuring timely distribution of meeting notes and action items.
- Provided administrative support to executive board members and multiple committees, tracking action items and coordinating follow-ups to support timely decision-making.
- Coordinated 15+ executive and committee meetings, managing schedules, availability, agendas, and meeting logistics to improve organizational efficiency.
- Organized and maintained 100+ digital and physical records, creating a streamlined filing system that improved document accessibility and retrieval.
- Facilitated cross-functional communication across 3+ teams/committees, helping maintain alignment on marketing initiatives, deadlines, and organizational priorities.
Captain
Coppin State Baseball Team
Baltimore, MD
09.2023 - 05.2026
- Led team coordination and made critical on-field decisions under pressure to achieve strategic objectives
- Fostered accountability and communication while mentoring team members to enhance performance and cohesion
- Led team strategy development and execution for competitive games
- Mentored players, enhancing skills and fostering teamwork dynamics
- Analyzed game performance to identify areas for improvement
- Led team strategy sessions to develop game plans and improve performance.
- Coordinated practice schedules, ensuring optimal preparation for competitions.
- Mentored junior players, enhancing their skills and understanding of the game.
Sales Advisor
H&M
Hyattsville, Maryland
07.2025 - 02.2026
- Delivered exceptional customer service in high-volume retail environment, assisting with styling and product selection while efficiently resolving customer concerns to enhance sales and foster brand loyalty
- Ensured visual merchandising standards and store organization, while supporting in-store marketing and seasonal promotions to create engaging shopping experiences
- Monitored and updated inventory records for over 1,000 sales items to ensure accuracy and facilitate seamless daily retail operations
- Delivered exceptional customer service to enhance shopping experience and drive sales.
- Assisted in visual merchandising to maintain brand standards and attract customers.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
Intern
Microsoft BAM DMV
Alexandria, VA
01.2026 - 01.2026
- Professional communication and executive-level engagement
- Analyzed enterprise technology solutions and business applications to identify strategic opportunities
- Facilitated professional communication with executives to enhance stakeholder alignment
- Application of innovation and problem-solving in real-world business contexts
- Applied innovative problem-solving techniques to address real-world business challenges
- Invite Only Lunch & Learn Event
- Collaborated with cross-functional teams to streamline project workflows and enhance operational efficiency.
- Developed documentation for software features, ensuring clarity and accessibility for end users.
Marketing & Sales Intern
Blk Swan Marketing Team
Baltimore, Maryland
09.2024 - 05.2025
- Utilized persuasive sales techniques to communicate holiday offerings and catering services, engaging local business clients effectively
- Established and nurtured relationships with decision-makers through strategic networking and personalized pitches, ensuring consistent follow-up
- Collaborated on marketing strategies and promotional materials, planned events, and delivered presentations to boost brand visibility and strengthen client trust
- Built and maintained relationships with decision-makers through strategic networking, tailored pitches, and follow-up
- Assisted in developing marketing strategies to enhance brand awareness and customer engagement.
- Analyzed customer feedback to refine marketing approaches and improve customer satisfaction initiatives.
- Developed and executed a targeted marketing plan for Blk Swan’s Holiday Happy Hour campaign, generating over $15,000 in sales and exceeding the campaign’s revenue goal.
Education
B.S. - Business Marketing
Coppin State University
Baltimore, MD05.2026
Skills
- Calendar management
- Meeting minutes
- Record keeping
- Document preparation
- Executive support
- Event coordination
- Marketing materials
- Client outreach
- Sales presentations
- Team coordination
Certification
GOOGLE Fundamentals of Digital Marketing | Certification
Achievements & Honors
National Society of Leadership and Success (NSLS), Student Athlete Advisory Committee (SAAC), MLB Summer League | (Southern Collegiate Baseball League) (Prospect League) 2024 – 2026, Fellowship of Christian Athletes
Timeline
Intern
Microsoft BAM DMV
01.2026 - 01.2026
Secretary
American Marketing Association (AMA)
08.2025 - 05.2026
Sales Advisor
H&M
07.2025 - 02.2026
Marketing & Sales Intern
Blk Swan Marketing Team
09.2024 - 05.2025
Captain
Coppin State Baseball Team
09.2023 - 05.2026
B.S. - Business Marketing
Coppin State University