Bryceton Shelley

• Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
• Maintained safe driving records by strictly following traffic rules and regulations.
• Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
• Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
• Operated light trucks to deliver loads as far as 300 miles from home location.

• Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
• Supported event management teams by providing crowd control services during large gatherings or special occasions.
• Trained new security officers on company protocols, procedures, and best practices for optimal performance.
• Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.

Transportation and delivery of Hazardous material as well as assisting with the maintenance and up keep of the kiosks. Keeping a honest and respectful relations with customers.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
• Evaluated systems according to predetermined checklist and noted issues.
• Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.

Responsible for maintaining a professional work manner while maintaining my deadlines and completing every work assignment given to me.

• Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
• Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
• Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.

Conducting and maintaining the trash pick-up for corporate accounts.

• Improved overall project outcomes by providing valuable input during planning stages based on experience and expertise in the field.
• Managed inventory of supplies required for front loader operations, ensuring adequate stock levels were maintained at all times.
• Supported site preparation efforts through efficient clearing of debris, grading, and excavation using front loader equipment as needed.

Heavy Trash Pick-ups

• Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
• Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
• Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.