Brydon Vaylon
Las Vegas,NV
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
11
11
years of professional experience
Work History
Contracts Assistant
City of Las Vegas
09.2022 - Current
- Prepared, assembled and proofread Artistic Agreements for the City of Las Vegas
- Responded to public inquiries about payment schedules, supplier registration, and upcoming events
- Created and updated entries in various databases and computer systems
- Setup and maintained electronic copies of artist agreements
- Prepared spreadsheets and reports to summarize department activities.
Quality Assurance Specialist
Bluegreen Vacations
11.2017 - 12.2019
- Streamlined document processing for increased efficiency by developing and enforcing standardized procedures.
- Improved documentation accuracy by conducting thorough quality reviews and implementing necessary revisions.
- Enhanced overall document control and compliance with regulatory requirements through meticulous organization and maintenance of records.
- Ensured timely completion of audit tasks, demonstrating strong project management skills and attention to detail.
Customer Service Team Lead
SolvOne
05.2013 - 12.2015
- Conducted phone screening and provided support for interview scheduling
- Prepared new candidate offer letters
- Oversaw staff performance and weekly team meetings
- Managed high-performing customer service team, consistently exceeding company performance benchmarks.
- Enhanced team productivity by providing ongoing training and coaching to Customer Service Representatives.
- Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
Education
High School Diploma -
Gresham High School
Gresham, ORNo Degree - Small Business Management
Mt Hood Community College
Gresham, ORSkills
- Training and Development
- Data Collection
- Organizational Development
- Team Leadership
- Problem Solving
- Data Analysis
- Policy Analysis
- Adaptability
- Business Analysis
Timeline
Contracts Assistant
City of Las Vegas
09.2022 - Current
Quality Assurance Specialist
Bluegreen Vacations
11.2017 - 12.2019
Customer Service Team Lead
SolvOne
05.2013 - 12.2015
High School Diploma -
Gresham High School
No Degree - Small Business Management
Mt Hood Community College
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