Medical Assistant 3 Years 8 Months Bombina M.D. Pediatrics- Dr. Suyah Loud | 12.2022 - Current
Administered immunizations and conducted routine health screenings for pediatric patients.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
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Travel Medical Assistant 3 Months Ohio Health Pediatrics Grady MOB | 06.2024 - 09.2024
Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
Managed patient scheduling and records, streamlining office operations and enhancing workflow efficiency.
Performed routine lab tests, accurately processing samples for diagnostic purposes.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
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Customer Service Representative 3 Years 7 Months General Dynamics Information Technology Inc | 10.2022 - 05.2026
Resolved customer inquiries via phone and email, ensuring timely responses and satisfaction.
Managed high-volume customer interactions while maintaining service quality and accuracy.
Streamlined communication processes between departments to improve response times for customer issues.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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