Bryia Gaines
Baton Rouge,LA
Summary
A compassionate and experienced Patient Care Assistant with 1 year of experience in providing attentive care to patients and their families.
Skilled in recognizing and reporting changes in patient health status to case managers. Proven ability to monitor, track and convey important patient information to healthcare staff to optimize treatment planning and care delivery.
Overview
2
2
years of professional experience
Work History
PATIENT CARE ASSOCIATE, PEDIATRICS
Baton Rouge General Hospital
Baton Rouge, LA
05.2023 - Current
- Performs and documents glucose finger stick/heel stick and collects other specimens including stool, urine and sputum when directed by the RN
- Assists with patient transport to and from the unit/department
- Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care
- Providing for effective and sate guest/patients outcomes through practice, judgment and critical actions
- Participating in Unit/Department Performance Improvement activities
- Participating in interdisciplinary collaboration of our patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care
- Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal
- Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care
- Assist with the units admission & discharge processes
- Under the direction of the Clinical Nurse, performs technical duties and selected treatments, processes & activities which contribute to safe & Efficient delivery of patient care.
Patient Services Representative
Baton Rouge General Hospital
Baton Rouge, LA
06.2022 - 07.2024
- Manage the front desk space of the facility by greeting, checking in, and directing patients and visitors to appropriate departments or waiting areas.
- Serve as a liaison between doctors and other staff regarding patient arrivals and emergency situations.
- Gather, verify, and enter particulars into relevant EHR systems during registration, including demographics, medical histories, and insurance details.
- Schedule consultations and notify patients of any cancellations or changes.
- Address concerns and handle requests from people suffering from wide variety physical and psychological conditions.
Escalate complex issues to senior management when necessary, for timely resolution. - Assist with insurance-related matters and explain invoice procedures, and guide patients in understanding their obligations.
- Organize, store, and assure updated records are easily accessible by authorized personnel.
- Follow HIPPA, safety, and security compliance laws to maintain overall confidentiality.
- Remain abreast of relevant regulations and changes in industry practices.
Education
Associate Degree In Nursing -
BRCC
High School Diploma -
Istrouma High School
Baton Rouge, LA05.2022
Skills
- Care Plan Management
- Database coordination
- Daily living support
- Multitasking ability
- EKG Interpretation
- Medication Administration
- Strategic Planning
- Chart updating
- Healthcare operations
- Equipment Preparation
- Process Improvements
- Monitoring tools
- Kind-loving dedication
- Attentive
Timeline
PATIENT CARE ASSOCIATE, PEDIATRICS
Baton Rouge General Hospital
05.2023 - Current
Patient Services Representative
Baton Rouge General Hospital
06.2022 - 07.2024
Associate Degree In Nursing -
BRCC
High School Diploma -
Istrouma High School