Brylee Meeks
San Antonio,TX
Summary
Dedicated professional with diverse experience in customer service, safety, and performance-focused roles. Skilled in engaging with customers and guests to deliver exceptional experiences, whether ensuring safety as a certified lifeguard, creating memorable entertainment moments, or providing top-tier retail service. Proven ability to excel in fast-paced environments, adapt to challenges, and collaborate effectively with teams to achieve shared goals. Expertise in CPR/AED, first aid, water rescue, and safety protocols, combined with strong communication and problem-solving abilities. A reliable and resourceful team player committed to delivering excellence and creating positive experiences across industries.
Overview
1
1
year of professional experience
Work History
Shallow Water Lifeguard
Aquatica, Seaworld
San Antonio, TX
03.2022 - 10.2022
- Ensured guest safety in shallow water environments (up to 5 ft) by maintaining constant vigilance, enforcing park safety guidelines, and promptly responding to emergencies with professionalism and precision.
- Executed life-saving skills in high-pressure situations, demonstrating advanced proficiency in CPR/AED, first aid, and water rescue techniques to protect lives and prevent injuries.
- Collaborated with team members to provide community-focused assistance, offering guidance and support to guests to ensure an enjoyable and secure park experience.
- Participated in proactive safety drills and training exercises to stay prepared for a variety of emergency scenarios, consistently exceeding performance standards.
- Maintained a strong focus on public health and safety by adhering to Bloodborne Pathogen protocols, and promoting sanitary conditions in waterpark facilities.
Entertainer
SeaWorld
San Antonio, TX
08.2021 - 10.2022
- Delivered exceptional guest experiences by captivating audiences through immersive performances, embodying SeaWorld's mission to educate, entertain, and inspire.
- Engaged with diverse guests of all ages, cultivating a welcoming and joyful atmosphere that created memorable moments and strengthened the park's reputation as a premier family destination.
- Adapted quickly to dynamic scenarios, showcasing professionalism and creativity in maintaining high-energy performances, even in challenging environments.
- Collaborated with a team of talented entertainers and operational staff to execute seamless shows and interactive guest experiences, consistently exceeding guest satisfaction metrics.
- Recognized for outstanding guest service and entertainment delivery, ensuring every visitor felt valued and celebrated during their park experience.
Seasonal Worker
Hot Topic
San Antonio, TX
11.2021 - 01.2022
- Delivered exceptional customer service by engaging with shoppers, understanding their needs, and providing personalized assistance to enhance their shopping experience.
- Maintained a positive and professional demeanor during high-traffic periods, ensuring efficiency and accuracy in handling transactions, and managing inventory.
- Demonstrated strong communication and interpersonal skills, creating a welcoming environment, and building positive relationships with customers through attentive service.
- Quickly adapted to a fast-paced environment by learning product details and promotions to confidently assist customers, and drive sales.
- Resolved customer inquiries and concerns with patience and professionalism, ensuring satisfaction, even during peak seasonal demand.
- Collaborated with team members to ensure a well-organized sales floor, timely restocking, and a seamless shopping experience.
- Recognized for excelling in multitasking and problem-solving under pressure, consistently meeting or exceeding performance goals during the busy holiday season.
Education
Bachelor of Science - Biomedical Sciences
Tarleton State University
Stephenville, TX05-2027
Skills
Customer Service and Engagement
- Exceptional guest and customer service
- Strong communication and interpersonal skills
- Effective conflict resolution and problem solving
- Ability to create a positive and welcoming environment
- Personalized assistance and needs assessment
- CPR/AED for Professional Rescuers
- First Aid and Bloodborne Pathogen Protocols
- Water rescue and safety enforcement
- Proactive risk assessment and emergency preparedness
- Adherence to safety standards and protocols
- Public speaking and audience engagement
- High-energy performances in dynamic environments
- Adaptability in fast-paced and changing scenarios
- Promoting education and awareness through storytelling
- Efficient transaction processing and accuracy
- Inventory management and restocking
- Ability to thrive in fast-paced, high-volume environments
- Product knowledge and promotional strategy
- Multi-tasking under pressure to meet performance goals
- Coordination with diverse teams for seamless operations
- Adaptability and flexibility in team-oriented roles
- Strong support for achieving shared goals
Timeline
Shallow Water Lifeguard
Aquatica, Seaworld
03.2022 - 10.2022
Seasonal Worker
Hot Topic
11.2021 - 01.2022
Entertainer
SeaWorld
08.2021 - 10.2022
Bachelor of Science - Biomedical Sciences
Tarleton State University