Hannah Roig
Winter Garden,FL
Summary
Consistently remains calm and focused in stressful environments. A hardworking individual with excellent eye for detail and a natural problem-solver with keen ability to relate to people of all ages and backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shallow Water Lifeguard
Walt Disney World
02.2023 - Current
- Four hours of lifeguard training every month helps to keep us prepared for any scenario that may occur throughout the day such as water rescues, heat exhaustion, cardiac arrest, choking, unconsciousness etc.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Substitute Dance Teacher
The Right Combination Dance Studio
08.2022 - Current
- Taught dance classes in tap, ballet and jazz genres
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
Quick Service Restaurant Associate
Universal Studios
05.2022 - 08.2022
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Answered customer questions about food and beverage items and assisted with menu selections.
Restaurant Hostess
Feather & Quill
10.2020 - 04.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Science - New Media Communications
Valencia College
Orlando, FL12.2024
Bachelor of Arts - Multimedia Studies
Florida Atlantic University
Boca Raton, FLHigh School Diploma -
Windermere High School
Windermere, FL05.2022
Skills
- Customer Service
- Class Leadership
- Stage Performance
- Customer Engagement
- Hospitality and Accommodation
- Safety Training
- Complex Problem-Solving
Affiliations
- Member of Walt Disney World Company
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Shallow Water Lifeguard
Walt Disney World
02.2023 - Current
Substitute Dance Teacher
The Right Combination Dance Studio
08.2022 - Current
Quick Service Restaurant Associate
Universal Studios
05.2022 - 08.2022
Restaurant Hostess
Feather & Quill
10.2020 - 04.2022
Associate of Science - New Media Communications
Valencia College
Bachelor of Arts - Multimedia Studies
Florida Atlantic University
High School Diploma -
Windermere High School
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