Brylei Gilbreath
Stephenville,Texas
Summary
Proven track record of enhancing customer satisfaction and sales revenue at Dalton's T's through creative design and effective communication. Skilled in fast-paced environments and proficient in point of sale operations, demonstrating a strong work ethic and exceptional salesmanship. Successfully resolved complaints, boosting brand reputation and customer confidence.
Overview
1
1
year of professional experience
Work History
Carhop
Sonic
05.2024 - Current
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
Representative
Vector Marketing Company
05.2024 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Custom T-Shirt Designer
Dalton's T's
04.2023 - 08.2023
- Stayed up-to-date on industry trends and incorporated popular styles into designs, keeping offerings fresh and relevant.
- Increased sales revenue through creative design concepts and effective communication with clients.
- Collaborated with production team to ensure timely delivery of orders, resulting in positive customer feedback.
- Assisted marketing team in developing promotional materials featuring custom t-shirt designs, driving overall brand awareness.
Education
Master of Education - Education
Tarleton State University
Stephenville, TX12.2026
High School Diploma -
Coleman High School
Coleman, TX05.2023
Skills
- Good Communication
- Drive-Thru Experience
- Flexible Schedule
- Strong Work Ethic
- Promptness and Punctuality
- Guest satisfaction
- Memory retention
- Phone Etiquette
Timeline
Carhop
Sonic
05.2024 - Current
Representative
Vector Marketing Company
05.2024 - Current
Custom T-Shirt Designer
Dalton's T's
04.2023 - 08.2023
Master of Education - Education
Tarleton State University
High School Diploma -
Coleman High School
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