Bryn Maisenbacher
Rancho Santa Margarita,CA
Summary
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in exceptional customer service and beverage preparation. Proven ability to enhance team performance and streamline operations, while effectively managing time and inventory. Recognized for fostering a positive environment and resolving customer inquiries, contributing to increased satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
28622 Oso Pkwy, Rancho Santa Margarita, CA 92688
01.2026 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Engaged with customers to provide exceptional service and address inquiries.
- Operated point-of-sale system accurately for transactions and order processing.
- Assisted in training new baristas on beverage preparation techniques and standards.
- Collaborated with team members to optimize workflow during peak hours.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Implemented health and safety protocols to maintain compliance in workspace.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Paint Specialist
Home Depot
27952 Hillcrest, Mission Viejo, CA 92692
03.2025 - 12.2025
- Assisted customers in selecting paint colors and finishes based on project needs.
- Demonstrated proper mixing techniques for custom paint orders to ensure quality results.
- Educated customers on application methods and tools for optimal paint performance.
- Maintained inventory of paints, supplies, and tools to streamline customer service operations.
- Resolved customer inquiries regarding paint products, enhancing overall shopping experience.
- Conducted in-store demonstrations to showcase product features and benefits to customers.
- Collaborated with team members to maintain cleanliness and organization within the paint department.
- Stayed updated on industry trends and new products to provide informed recommendations to customers.
Team Leader
Target
25601 Jeronimo Rd, Mission Viejo, CA 92691
11.2023 - 02.2025
- Supervised team operations to ensure optimal workflow and productivity.
- Trained new team members on company policies and operational procedures.
- Implemented strategies to enhance customer service and satisfaction levels.
- Coordinated inventory management to maintain stock accuracy and availability.
- Monitored team performance, providing feedback for improvement and development.
- Developed schedules to optimize staff coverage during peak hours effectively.
- Resolved customer inquiries and complaints efficiently to uphold store reputation.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Communications
Saddleback College
Mission Viejo, CA05.2026
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Active listener
Cash handling
Opening and closing duties
Exceptional customer service
Cleanliness
Team leadership
Adaptive and creative
Order taking
Decision-making
Safe food handling
Beverage preparation
Safe food handling practices
POS systems
Menu memorization
Coffee machinery
Professional demeanor
Performance improvement
New hire training
Ordering procedures
Sales expertise
Multitasking and organization
Clear communication
Team collaboration
Verbal and written communication
Solid problem solver
Positive and professional
Certification
Food handlers card
Timeline
Barista
Starbucks
01.2026 - Current
Paint Specialist
Home Depot
03.2025 - 12.2025
Team Leader
Target
11.2023 - 02.2025
Communications
Saddleback College