Brynlee Cochrane
Salt Lake City,UT
Summary
University student double majoring in psychology and family and consumer studies at the University of Utah. Has international experience through a study abroad in England studying psychology. Has a diverse background in customer service and a compassionate role in a mental health facility for teens. Proven ability to thrive in dynamic environments, effectively communicate with diverse audiences and demonstrate empathy in challenging situations. Interpersonal skills and cultural awareness to contribute positively to a team-oriented workplace. Adept at problem-solving, collaborating, and eager to apply academic knowledge and real-world experiences to a professional setting.
Overview
5
5
years of professional experience
Work History
Youth Mentor
Oasis Ascent
Millcreek, UT
03.2022 - 07.2023
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
- Maintained records of progress on goals and objectives set by youth participants.
- Facilitated group activities to help build social skills and increase self-esteem.
- Provided guidance, support, and encouragement to at-risk youth.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Educated youth about topics such as drug prevention, conflict resolution, decision making skills.
- Actively listened to understand the needs of each individual participant.
Hostess/Busser
Cultivate Craft Kichen
Draper, UT
09.2021 - 01.2022
- Built positive relationships with other front-of-house and kitchen staff.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Team Lead
Cafe Zupas
Lehi, UT
01.2020 - 08.2021
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Delegated tasks appropriately according to individual skill sets.
- Fostered positive employee relationships through communication, training, and development coaching.
Team Member
Chick-fil-A
Draper, UT
07.2018 - 12.2019
- Worked hard to learn required tasks quickly to maximize performance.
- Looked for ways to go above and beyond job requirements.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
Associate of Science - Psychology And Family & Consumer Studies
University of Utah
Salt Lake City, UT12-2024
Some College (No Degree) - Psychology
University of Brighton
Brighton, EnglandSkills
- Crisis Intervention
- Peer Counseling
- Community Outreach
- Program Planning
- Emotional Awareness
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Money Handling
- Positive Attitude
- Customer Relations
- Safety and Compliance
Affiliations
- Travel
- Reading
- Golfing
Accomplishments
- Study Abroad
- Dean List at the University of Utah
- National Honor Society
Timeline
Youth Mentor
Oasis Ascent
03.2022 - 07.2023
Hostess/Busser
Cultivate Craft Kichen
09.2021 - 01.2022
Team Lead
Cafe Zupas
01.2020 - 08.2021
Team Member
Chick-fil-A
07.2018 - 12.2019
Associate of Science - Psychology And Family & Consumer Studies
University of Utah
Some College (No Degree) - Psychology
University of Brighton
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