Brynn Cochrane
Stuart
Summary
Dynamic professional with extensive experience in customer service and administrative roles, notably at Waters Edge Dermatology. Proven ability in patient scheduling and insurance claims processing, complemented by strong attention to detail and exceptional problem-solving skills. Adept at building customer relationships, ensuring satisfaction, and enhancing operational efficiency.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Waters Edge Dermatology
Port Saint Lucie
08.2024 - Current
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Completed relevant insurance and other claim forms.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Bartender/Server Trainer
Duffys Sports Grill
Stuart
02.2022 - 08.2024
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
- Verified legal drinking age of patrons through stringent ID checks
- Trained new bartenders in customer service, bar equipment safety and drink preparation techniques
- Spoke with customers and recommended specials to build rapport and cultivate customer loyalty
Bartender/Server Trainer
Roccos Tacos
Palm Beach Gardens
07.2021 - 02.2022
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Crafted beverages from well, top-shelf and specialty spirits according to menu recipes or patron requests
- Led educational and interactive tasting sessions for customers to share knowledge on spirits, wines, and beers
- Engaged with customers to anticipate needs, learn drink preferences and increase satisfaction
Bartender
Miller's Ale House
Jensen Beach
01.2018 - 03.2020
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
- Verified legal drinking age of patrons through stringent ID checks
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules
Education
High School Diploma -
Wellington Community High School
Wellington, FL05-2014
Skills
- Attention to detail
- Multitasking abilities
- Customer relationship building
- Insurance claims processing
- Time management
- Patient scheduling
- Problem-solving
Timeline
Front Desk Receptionist
Waters Edge Dermatology
08.2024 - Current
Bartender/Server Trainer
Duffys Sports Grill
02.2022 - 08.2024
Bartender/Server Trainer
Roccos Tacos
07.2021 - 02.2022
Bartender
Miller's Ale House
01.2018 - 03.2020
High School Diploma -
Wellington Community High School
Similar Profiles
Alicia DonghiaAlicia Donghia
Regional Manager at Waters Edge DermatologyRegional Manager at Waters Edge Dermatology
Ciara DarrisawCiara Darrisaw
Medical Assistant at Advanced Dermatology and Cosmetic SurgeryMedical Assistant at Advanced Dermatology and Cosmetic Surgery
Juliebeth AscencioJuliebeth Ascencio
Mohs Surgical Technician at Siperstein DermatologyMohs Surgical Technician at Siperstein Dermatology