Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brynn Coscas

Brynn Coscas

Phoenix,AZ

Summary

My key achievements include consistently advancing within organizations through rapid skill acquisition, strong performance, and adaptability. I have demonstrated the ability to quickly learn new systems and processes while thriving in customer-focused retail environments, delivering exceptional service and contributing to overall business success.

Overview

2027
2027
years of professional experience

Work History

BTL Manager

Sephora at Kohls
Glendale, AZ
08.2023 - Current
  • Demonstrated strong self-motivation, accountability, and a consistent commitment to excellence.
  • Thrived in fast-paced, high-pressure environments, driving efficiency and meeting tight deadlines.
  • Adapted quickly to new systems and responsibilities, showcasing continuous learning and versatility.
  • Communicated effectively across diverse teams, fostering collaboration and strong professional relationships.
  • Exhibited excellent organizational and time management skills while successfully managing multiple priorities.
  • Maintained a customer-focused approach with professionalism, respect, and proactive support.
  • As a passionate and dedicated Team Leader at Sephora, I take pride in nurturing and developing my team with grit, empathy, and a strong focus on excellence. I lead by example, creating a welcoming and inclusive environment for both our guests and team members. My leadership style emphasizes outstanding customer service, ensuring every client interaction is engaging, personalized, and memorable.I bring strength in both front-of-house and back-office operations, seamlessly balancing floor leadership with strong organizational and operational skills. From coaching team performance to maintaining a clean, well-run store, l uphold Sephora's standards of beauty, service, and success in everything I do.

BTL Manager

Sephora at Kohls
Phoenix, AZ
02.2023 - 08.2023

You are a dynamic and driven team leader, constantly pushing forward with a blend of passion and dedication. With a wealth of qualifications, you bring a wealth of expertise to the table, guiding your team with confidence and enthusiasm. Your ability to nurture and develop talent is unmatched, creating a supportive environment where everyone can thrive. You lead by example, showing your team the true meaning of hard work, commitment, and excellence. Your leadership style inspires respect and motivates your team to give their best, day in and day out.

Manager

AJ’s Floral Boutique
Scottsdale, AZ
2016 - 2023

Oversaw Managed operations across multiple AJ’s Fine Foods Floral Boutique locations, managing scheduling, client consultations, inventory control, invoicing, ordering, vendor relations, and staff training. Led luxury, customer experience–driven floral boutiques specializing in high-end events and large-scale parties, delivering creative and detail-focused floral design execution. Drove sales performance through strategic merchandising, promotional initiatives, and consistent alignment with company metrics and goals. Built strong client relationships by delivering exceptional, personalized service that encouraged repeat business and long-term loyalty. Cultivated and developed high-performing teams through hands-on leadership, training, and a collaborative, results-driven environment focused on excellence, efficiency, and elevated customer experiences.

Assistant Manager

Phoenix Flower Shop
Phoenix, Arizona
08.2009 - 02.2016

Progressed from part-time Florist to Assistant Manager, demonstrating strong growth, leadership capability, and operational expertise. Recognized for self-motivation, accountability, and consistent success in fast-paced, high-pressure environments. Supported daily store operations while ensuring exceptional customer experiences and alignment with company standards and performance goals. Balanced front-of-house leadership with back-end responsibilities, including scheduling, organization, and operational efficiency. Fostered strong professional relationships and a collaborative, service-driven environment focused on excellence, adaptability, and the ability to manage multiple priorities effectively.


Manager Director

Sterling Salon & Spa Aveda Concept Salon
Scottsdale, AZ
01.2005 - 08.2009

Managed inventory and sales operations for retail makeup and skincare products while supporting daily business functions, including handling phone inquiries, processing orders, and coordinating appointments. Maintained up-to-date product knowledge through ongoing monitoring and analysis to ensure informed customer support and service excellence.


Education

High School Diploma -

Independence High School
Glendale, Arizona
05.1991

Skills

Skills

Retail Store Operations Management (Front & Back of House)

Assistant Management & Leadership Development

Team Building, Training & Performance Coaching

Customer Experience & Client Relationship Management

High-End Retail & Luxury Boutique Operations

Sales Growth, Merchandising & KPI Achievement

Inventory Control, Ordering & Vendor Relations

Scheduling, Staffing & Labor Management

Event Coordination & High-End Floral Design Support

Problem-Solving in Fast-Paced, High-Pressure Environments

Strong Communication & Cross-Functional Collaboration

Organizational Skills & Multi-Tasking Across Priorities

Operational Efficiency & Process Improvement

Point-of-Sale (POS) Systems & Transaction Management

Professionalism, Adaptability & Continuous Learning

Interests

Personal Profile & Interests

Passionate about skincare and makeup, with a genuine commitment to helping others feel confident and supported Dedicated to delivering high standards of customer satisfaction by ensuring each client’s needs are understood and met with care and attention to detail Outside of work, I enjoy hiking, swimming and spending time outdoors, and I’m an animal lover who adores my Frenchie, Teddy I am also deeply focused on personal and professional growth, consistently seeking opportunities to learn, improve, and contribute meaningfully in the workplace

Timeline

BTL Manager

Sephora at Kohls
08.2023 - Current

BTL Manager

Sephora at Kohls
02.2023 - 08.2023

Assistant Manager

Phoenix Flower Shop
08.2009 - 02.2016

Manager Director

Sterling Salon & Spa Aveda Concept Salon
01.2005 - 08.2009

Manager

AJ’s Floral Boutique
2016 - 2023

High School Diploma -

Independence High School