Brynn Donaldson
Harmons Grocery Store
Sandy
1
Language
3
years of professional experience
Results-driven individual with experience in customer service and operational improvements. Skilled in time management and organization, consistently ensuring effective communication and complaint resolution to enhance overall customer experience and workplace efficiency.
Work History
E-Shop Online Shopper
10 Months- Utilized computer skills, as well as advanced over-the-phone calling skills to a customer base.
- Streamlined online order processing for efficiency and accuracy through calls and emails to a customer base.
- Coordinated product selection based on customer preferences and availability.
- Ensured timely communication with customers regarding order status and substitutions.
Assistant Floral Manager
2 Years 3 Months- Assisted in designing floral arrangements for special events and customer orders.
- Collaborated with vendors to source high-quality flowers and supplies efficiently.
- Monitored sales trends to adjust product offerings according to customer preferences.
- Evaluated sales data regularly to identify potential trends or areas requiring improvement in merchandising strategies or inventory management processes.
Cashier
1 Year 4 Months- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and guided them to appropriate items.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
Shift Manager
6 Months- Implemented operational improvements, increasing efficiency in production processes.
- Supervised daily operations and ensured adherence to quality standards.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Managed inventory levels, optimizing stock availability and reducing waste.
Education
High School Diploma
- Elected President of Kearns High School Choirs (Madrigals) 2022-2024
- Sterling Scholar Nominee for Vocal Performance
- Honor Roll 2021-2024
- 2024 Vocal Performance Award Recipient
Skills
Computer skills
Customer communications
Complaint resolution
Customer service optimization
Time management
Attention to detail
Organizational skills
American sign language Fluency
Languages
American Sign Language
Native or Bilingual
Timeline
E-Shop Online Shopper
Harmons Grocery Store
10.2025 - CurrentRead More
Assistant Floral Manager
Harmons Grocery Store
05.2024 - CurrentRead More
Cashier
Harmons Grocery Store
05.2024 - 09.2025Read More
Shift Manager
Baskin Robbins Ice Cream
06.2023 - 12.2023Read More
Kearns High School
High School Diploma
Read More