Hi, I’m
Brynn Glennemeier
Summary
Dynamic and results-oriented professional with a proven track record at United Northwest Federal Credit Union, enhancing customer satisfaction through meticulous transaction management and confidentiality. Excelled in team collaboration and problem-solving at BigPxl, significantly increasing website traffic. Skilled in customer service and web development, adept at creating positive experiences and efficient solutions.
Overview
1
year of professional experience
Work History
United Northwest Federal Credit Union
Bank Teller
12.2023 - 04.2024
Job overview
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Sleep Inn Suites
Front Desk Receptionist
06.2023 - 12.2023
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
BigPxl
Wordpress Web Developer (Internship)
04.2023 - 06.2023
Job overview
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Increased website traffic through search engine optimization strategies and targeted content creation.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Provided security maintenance and patching on website interface to maintain viability after launch.
Education
Northwest Kansas Technical CollegeGoodland, KS
Associate of Applied Science from Cloud Computing And App Development
05.2023
Skills
Professionalism and Courtesy
Listening and Comprehension
Time Management
Customer Service
Telephone Etiquette
Problem-solving skills
Team Collaboration
Scheduling
Office Organization
Communication
Timeline
Bank Teller
United Northwest Federal Credit Union
12.2023 - 04.2024
Front Desk Receptionist
Sleep Inn Suites
06.2023 - 12.2023
Wordpress Web Developer (Internship)
BigPxl
04.2023 - 06.2023
Northwest Kansas Technical College
Associate of Applied Science from Cloud Computing And App Development
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