Detail-oriented phlebotomist skilled in venipuncture, specimen handling, and HIPAA compliance. Committed to providing exceptional patient care and ensuring accurate specimen processing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Trinity Health Hospital
Grand Rapids, MI
06.2025 - Current
Collected blood samples using proper techniques and safety protocols.
Prepared patients for venipuncture by explaining procedures and addressing concerns.
Verified patient identification prior to drawing blood to ensure accuracy and safety.
Received specimens from outpatient labs, poured off blood and aliquoted urine to ensure proper storing and transportation.
Handled and registered specimens in the lab.
Waitress
Oliveras
Ionia, MI
08.2023 - 06.2025
Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Upsold daily specials and beverages to maximize sales during peak hours.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Customer Service
Mooville
Ionia, MI
08.2020 - 08.2023
Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
Handled food and followed proper food safety regulations.
Managed inventory levels and restocked supplies to maintain operational efficiency.
Processed customer transactions accurately and efficiently using point-of-sale systems.