Brynn Nelson
Minneapolis,MN
Summary
Recent graduate with a Bachelor of Arts in Psychology with a minor in Fine Arts. Developed extensive skills in critical thinking, relationship building, and conflict resolution in various customer service settings. Looking to apply my education in an role where my strengths can be nurtured and I can make an impact. I am authentically focused on building strong collaborative relationships with patients, co-workers, and mentors in a mental health environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Key Holder
Free People
05.2023 - Current
- Coordinated with fellow staff members to ensure all daily tasks were completed efficiently, contributing to a smooth operation of the store.
- Resolved customer complaints professionally and efficiently, maintaining a high level of satisfaction among patrons.
- Helped train new hires on company policies, procedures, and product knowledge, ensuring seamless integration into the team.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Stylist Sales Associate
Free People
09.2022 - 05.2023
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Waitress
Bourbon Butcher Kitchen And Bar
11.2018 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Classroom Aide
Kid Connection
06.2017 - 08.2018
- Aided in executing successful field trips by coordinating logistics and supervising students during off-campus events.
- Streamlined classroom operations by efficiently managing supplies, equipment, and administrative tasks as needed.
- Monitored student classroom and outdoors activities to promote student safety.
- Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
Education
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- Critical Thinking
- Patience and Empathy
- Approachable
- Training and mentoring
- Multitasking and Prioritizing
- Relationship Building
- Conflict Resolution
Accomplishments
- Shadowed for 60+ hours in Pediatric Occupational Therapy at Centra Care Clinic in Saint Cloud, MN. (2023-2024)
- Small group leader for Salt, an on campus ministry at the University of MInnesota. (2023-2024)
Certification
- Basic Life Support (BLS) Certified, American Red Cross, active until June 2025.
Timeline
Assistant Key Holder
Free People
05.2023 - Current
Stylist Sales Associate
Free People
09.2022 - 05.2023
Waitress
Bourbon Butcher Kitchen And Bar
11.2018 - Current
Classroom Aide
Kid Connection
06.2017 - 08.2018
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
Similar Profiles
Victoria McCownVictoria McCown
Manager at Free PeopleManager at Free People
Tatum GrayTatum Gray
Stylist Sales Associate at Free PeopleStylist Sales Associate at Free People
CHLOE PAGECHLOE PAGE
Senior Stylist at Free PeopleSenior Stylist at Free People
Kelliann HamiltonKelliann Hamilton
Sr Associate Digital Marketing at Free PeopleSr Associate Digital Marketing at Free People
HAFID MOHAMEDHAFID MOHAMED
Security Officer at Unparalleled SecuritySecurity Officer at Unparalleled Security