Brynn Patterson
Navarre,FL
Summary
Dynamic professional with extensive experience in food service and healthcare, notably as a Catering Lead at Panera Bread. Proven expertise in staff management and sanitation standards, enhancing customer satisfaction and operational efficiency. Recognized for implementing quality control measures that improved service delivery and reduced waste, fostering strong client relationships.
Overview
7
7
years of professional experience
Work History
Catering Lead
Panera Bread
06.2025 - Current
- Coordinated catering orders to ensure timely and accurate delivery of products.
- Assisted in training new team members on service standards and food preparation procedures.
- Managed inventory levels for catering supplies to optimize efficiency and reduce waste.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented quality control measures to maintain food safety and presentation standards.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Developed strong relationships with clients, enhancing repeat business opportunities through personalized service.
Team Lead
Panda Express
08.2022 - 03.2024
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on company standards and operational procedures.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in recruitment to build team of top performers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Medication Aide
Navarre Garden
06.2022 - 08.2022
- Administered medications accurately to residents in compliance with healthcare regulations.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained medication inventory, including ordering and restocking supplies efficiently.
- Implemented procedures that improved compliance with health standards and enhanced resident care quality.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Household Manager
Self
10.2018 - 06.2022
- Managed household operations, ensuring smooth daily functioning and organization.
- Coordinated schedules, appointments, and events for family members efficiently.
- Oversaw budgeting and expense tracking, optimizing household financial management.
- Implemented cleaning and maintenance schedules to maintain home environment standards.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
Education
GED -
Pensacola State College
Pensacola, FLSkills
- Sanitation standards
- Staff management
- Task delegation
- Conflict resolution
- Customer focus
- Attention to detail
- Travel planning
- Appointment scheduling
- Problem-solving
- Emergency care
- Certified medication aide
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
Timeline
Catering Lead
Panera Bread
06.2025 - Current
Team Lead
Panda Express
08.2022 - 03.2024
Medication Aide
Navarre Garden
06.2022 - 08.2022
Household Manager
Self
10.2018 - 06.2022
GED -
Pensacola State College