Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Helgerson

Spokane

Summary

Dynamic Catering Lead with a proven track record at Panera Bread, enhancing brand awareness and customer satisfaction through strategic marketing and efficient event management. Excelled in staff leadership and menu development, negotiating with vendors, and mastering sanitation standards. Achieved remarkable customer service at Iron Horse Saloon, showcasing exceptional task delegation and event planning proficiency.

Overview

2
2
years of professional experience

Work History

Catering Lead

Panera Bread
10.2022 - 01.2025
  • Implemented strategic marketing initiatives to expand brand awareness within the local community, attracting new clientele.
  • Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
  • Partnered with event planners to ensure seamless coordination of catering services, contributing to successful event execution.
  • Coordinated with vendors to negotiate pricing and secure necessary equipment rentals for large-scale events.

Host

Iron Horse Saloon
07.2024 - 07.2024
  • I worked here for the annual Sturgis motorcycle rally, I helped serve a few celebrities. I worked a total of 180 hours in 10 days during high demand for seating and serving.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

No Degree - Cosmetology

NewTech Prep
Spokane, WA
06-2024

High School Diploma -

Shadle Park High School
Spokane, WA
06-2024

Skills

  • Marketing
  • Sanitation standards
  • Food presentation
  • Staff management
  • Task delegation
  • Menu development
  • Event planning proficiency
  • Staff leadership
  • Table setting
  • Portion control

Timeline

Host

Iron Horse Saloon
07.2024 - 07.2024

Catering Lead

Panera Bread
10.2022 - 01.2025

No Degree - Cosmetology

NewTech Prep

High School Diploma -

Shadle Park High School
Jasmin Helgerson