Brynne Kleaka
Rome,USA
Summary
Dedicated Sales Associate with a strong focus on enhancing customer experiences through effective problem-solving and communication skills. Committed to teamwork and maintaining high standards of service.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
At Home Decor Superstore
New Hartford, New York
2024 - Current
- Educated customers about product features and benefits.
- Helped customers find specific products, answered questions, and offered product advice.
- Addressed customer complaints and provided solutions promptly.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back.
- Organized merchandise displays to enhance store aesthetics.
- Collaborated with team members to maintain store cleanliness.
Restaurant Hostess
The Bunker
New Hartford, New York
2024 - 2024
- Welcomed guests with a friendly greeting upon arrival at the restaurant. warmly upon arrival at the restaurant.
- Managed reservations and organized seating arrangements efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Assisted servers by communicating guest needs promptly.
- Maintained cleanliness and organization of the host station.
- Supported team members during busy service periods.
Restaurant Hostess
The Tin Rooster
Verona, New York
2023 - 2024
- Greeted guests warmly upon arrival at the restaurant.
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers by communicating guest needs promptly.
- Maintained cleanliness and organization of the host station.
- Supported team members during busy service periods..
Associate
Sadaquada Golf Club
Whitesboro, New York
2021 - 2022
- Provided excellent customer service to members and guests at the club.
- Handled member inquiries and resolved issues professionally.
- Built relationships with customers by providing friendly customer service.
- Worked with team members to improve overall guest experience at the club.
- Managed tee time reservations and coordinated event schedules effectively.
- Supported the setup and breakdown of club events and tournaments.
- Trained new associates on store operations, policies, and procedures.
Cashier
Price Chopper
New Hartford, New York
2018 - 2019
- Processed customer transactions efficiently and accurately.
- Operated cash register and maintained knowledge of pricing systems.
- Managed cash drawer, ensuring proper cash handling procedures.
- Assisted customers with product inquiries and service requests.
Education
Bachelor of Arts - Business Administration
Utica College
Utica, NY01-2026
Associate of Arts - Business Administration
Mohawk Valley Community College
Utica, NY01-2024
Skills
- Customer service and sales support
- Cash management
- Event coordination
- Time management
- Team collaboration
- Conflict resolution
- Relationship building
Timeline
Sales Associate
At Home Decor Superstore
2024 - Current
Restaurant Hostess
The Bunker
2024 - 2024
Restaurant Hostess
The Tin Rooster
2023 - 2024
Associate
Sadaquada Golf Club
2021 - 2022
Cashier
Price Chopper
2018 - 2019
Bachelor of Arts - Business Administration
Utica College
Associate of Arts - Business Administration
Mohawk Valley Community College