Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brynnlee Wulff

Port Orchard

Summary

Dynamic professional with extensive experience in customer service and direct support roles, including at Olive Garden. Proven ability to enhance guest satisfaction through attentive service and effective problem-solving. Skilled in client documentation and de-escalation techniques, fostering positive relationships and ensuring quality care. Committed to promoting independence and well-being for individuals with diverse needs. Proficient in time management, with a proven track record of meeting deadlines. Skilled at prioritizing tasks to enhance productivity and efficiency, with strong communication skills and a proven ability to work effectively within teams. Adept at using interpersonal skills to achieve organizational goals.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Fish Bar

WildFin American Grill
Tacoma, WA
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Collaborated effectively with team members in order to provide efficient service during busy times.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided excellent customer service by greeting customers and answering questions about menu items.
  • Monitored inventory levels regularly throughout shift to ensure sufficient supply for customer orders.

Squad Member

MOD Pizza
Gig Harbor, WA
12.2025 - 05.2026
  • Maintained cleanliness of workstations and dining areas to ensure a welcoming environment.
  • Greet customers as they come and guide them through the custom menu to create a welcoming experience.
  • Assemble, cook pizzas and make salads, ensuring they meet MOD's standards for speed and quality.
  • Maintain a pristine, sanitary work environment by following all health and safety guidelines, including cleaning stations, dining areas and the restrooms.
  • Restocking all appliances and stations, replacing full trashes with new.
  • Working with the team and having communication skills throughout the kitchen, also supporting team members.

Food Runner and Host

Olive Garden Restaurant
Silverdale, WA
09.2025 - 12.2025

-Delivered food promptly to guests, ensuring quality and accuracy of orders.

-Supported team members during peak hours, improving overall efficiency of service delivery.

-Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

-Collaborated with kitchen staff to streamline food preparation and service processes.

-Assisted in maintaining cleanliness and organization of dining area and service stations.

-Enhanced guest satisfaction by providing attentive and friendly service throughout dining experience.

Crew Member

Wendys
Port Orchard, WA
08.2025 - 11.2025

-Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.

-Operated kitchen equipment and maintained food safety standards for compliance.

-Collaborated with team members to optimize workflow and enhance efficiency during peak hours.

-Assisted in training new crew members, fostering teamwork and operational knowledge.

-Resolved customer complaints effectively, enhancing satisfaction and loyalty.

-Worked front counter, drive-thru and other areas.

Direct Support Professional

Communitas
Bremerton, WA
04.2025 - 07.2025

-Providing direct care and support to individuals with developmental disabilities, focusing on their personal needs and goals.

-Assisting with daily living activities, including meal preparation, hygiene and medication administration, also ensuring their health and safety.

-(ISPs) Implementing Individualized Support Plans to promote independence and community integration, and documenting progress correctly.

-Completing social and recreational activities to enhance their quality of life and expanding social skills.

-Collaborating with a team of case managers and healthcare professionals to provide comprehensive support for the individual.

Seasonal Food and Beverage Team

Boyne Resorts
Snoqualmie, WA
03.2025 - 04.2025

-Providing excellent customer service by taking orders, preparing food and beverages, And handling payment transactions efficiently.

-Maintaining And keeping up with the cleanliness and organization in the food preparation also service areas. Keeping health and safety standards in mind.

-Restocking supplies, having communication, and minimizing waste to ensure smooth work days.

-Working with team members to deliver prompt and accurate service during rush hours hopes to enhance the customer satisfaction.

-Reporting any incidents and or malfunctions with equipment to keep a safe and efficient work environment.

Direct Support Professional

Trivium Life Services
Council Bluffs, IA
05.2024 - 02.2025

-Implemented individualized care plans tailored to specific needs and preferences of clients.

-Facilitated communication between clients and healthcare professionals, ensuring comprehensive support.

-Monitored client progress and behavior, documenting changes to inform care adjustments.

-Advocated for disabled individuals to foster communication and self- expression and achieve goals.

-Followed care plan and directions to administer medications.

-Monitored health and well-being of clients and reported significant health

Online Personal Shopper

Walmart
Council Bluffs, IA
01.2023 - 02.2024

-Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

-Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

-Assisted with customer requests and answered questions to improve satisfaction.

-Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

-Navigated online platforms efficiently to fulfill customer orders accurately.

Cashier

Taco Johns
Council Bluffs, IA
06.2022 - 01.2023

-Demonstrated strong engagement skills to ensure high-level customer satisfaction.

-Processed customer transactions efficiently using point-of-sale system.

-Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

-Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

-Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Education

High School Diploma -

Abraham Lincoln High School
Council Bluffs, IA

Skills

    -Client documentation

    -Cultural awareness

    -Nutrition

    -Direct patient care

    -Transportation assistance

    -Behavior redirection

    -De-escalation techniques

    -First aid and CPR

Certification

-CPR

-Medication Manager

-Washington State Food Handler Permit

-Washington State Class 12 MAST Permit

Timeline

Squad Member

MOD Pizza
12.2025 - 05.2026

Food Runner and Host

Olive Garden Restaurant
09.2025 - 12.2025

Crew Member

Wendys
08.2025 - 11.2025

Direct Support Professional

Communitas
04.2025 - 07.2025

Seasonal Food and Beverage Team

Boyne Resorts
03.2025 - 04.2025

Fish Bar

WildFin American Grill
03.2025 - Current

Direct Support Professional

Trivium Life Services
05.2024 - 02.2025

Online Personal Shopper

Walmart
01.2023 - 02.2024

Cashier

Taco Johns
06.2022 - 01.2023

High School Diploma -

Abraham Lincoln High School