BRYON KWILASZ
Dallas,TX
Summary
Highly trained professional with extensive wine knowledge and experience in the restaurant industry. Well-honed skills developed from working with clients, staff, and suppliers as a server and in management. Enjoy working directly with clients and staff to educate and train in the intricacies of food and beverage selection.
Overview
11
11
years of professional experience
Work History
Service Manager Meridian
Meridian
06.2023 - Current
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Implemented inventory management systems to reduce costs and increase efficiency in the restaurant.
- During a period of restaurant change, trained new GM and entire service staff to fine dining standards
Uchi Manager
Uchi
03.2021 - 03.2023
- Directed operations for two restaurants totaling over $18M in sales annually
- Developed unique beverage lists for each restaurant
- Established strong relationships with multiple vendors to ensure timely updates on availability of new, unique, and difficult to find items
- Changed Uchiba’s dynamic cocktail program including overseeing inventory system migration from Compeat to Restaurant 365, including menu and collateral updates, and staff training
- Managed ongoing staff education for food service and beverage presentation
- Created pre-shift programs and focus training to improve service, hospitality, guest experience
- Coordinated training and mentorship by experienced staff of new employees
- Responsible for scheduling over eighty employees
- Interacted daily with guests, seeking input on positive and negative experiences to resolve issues, refine processes, and build clientele.
Server and Lead Beverage Trainer
Uchi
09.2016 - 03.2021
- Curated customized meals and beverage pairings for guests based on conversations regarding preferences and dietary restrictions in high end, fast paced sushi, and Japanese fusion environment
- Skilled in tailoring wine, sake, and beer sales presentations based on audience
- Selected by Hai Hospitality for two consecutive years, to travel to California and participate in educational training and tasting events at multiple wineries including Opus One, Continuum Winery, Quintessa, and Melville Estates
- Beverage trainer for eighty front of house employees who must complete beverage training classes prior to cocktail or server training
- Curate, coordinate and update educational materials in PowerPoint
- Obtain and collate information for all alcoholic beverages sold
- Lead classes through both written learning and hands on tasting
- Hosted all tasting sessions and provided detailed background information on varietals and regions during daily pre-shift meetings
Neighborhood Services
04.2014 - 09.2016
- Worked in a fast paced, American cuisine environment through a combination of lunch and dinner services
- Maintained guest comfort levels throughout while serving a variety of alcohol, including wine, spirits and beer
The Grape Restaurant
07.2013 - 03.2016
- Worked in an intimate bistro setting with a focus on French and European food and an expansive global wine list
- Directly trained by the owner and sommelier on general wine knowledge and how to curate a wine list.
Education
Bachelor of Science - Political Science, music
Drake University
Des Moines, IA05.2011
Skills
- Proficient in Word, Toast, Aloha, Hot Schedules, Compeat and Restaurant 365
- Extensive knowledge of wine, cocktails, and beverages
- Excellent communication skills both written and verbal
- Familiar with wide range of cuisines including Asian, American, and French
- Experienced trainer of servers in sales, wine, beverages, and cuisine
- Teamwork building and Collaboration
- Long standing relationships with servers and mangers throughout DFW
Timeline
Service Manager Meridian
Meridian
06.2023 - Current
Uchi Manager
Uchi
03.2021 - 03.2023
Server and Lead Beverage Trainer
Uchi
09.2016 - 03.2021
Neighborhood Services
04.2014 - 09.2016
The Grape Restaurant
07.2013 - 03.2016
Bachelor of Science - Political Science, music
Drake University
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