Results-driven Project Manager with expertise in project coordination, client relations, and strategic planning. Proven track record of delivering projects on time and enhancing stakeholder communication.
Overview
24
24
years of professional experience
Work History
Mitigation Project Manager
Service Master
Salem, OR
02.2026 - Current
Coordinated project timelines and schedules to ensure timely completion of tasks.
Assisted in resource allocation and management to optimize project efficiency.
Facilitated communication between team members and stakeholders for project updates.
Monitored project progress, identifying potential issues and implementing solutions.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Identified plans and resources required to meet project goals and objectives.
Monitored project performance to identify areas of improvement and make adjustments.
President/CEO
Renovations Inc
Salem, OR
10.2013 - 02.2026
Directed operational processes, enhancing project efficiency and quality of workmanship.
Led strategic planning initiatives to drive company growth and market expansion.
Managed budget allocations, ensuring optimal resource utilization across all projects.
Implemented performance metrics to assess project effectiveness and team productivity.
Cultivated partnerships with suppliers and contractors, improving service delivery timelines.
Spearheaded client relationship management efforts to enhance customer satisfaction and loyalty.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Reduced operational costs through strategic cost management initiatives.
Project Manager
Horizon Restoration
Salem, OR
01.2010 - 01.2013
Managed stakeholder communications, providing updates and addressing concerns throughout project lifecycle.
Oversaw budget management, ensuring projects remained within financial parameters while meeting objectives.
Conducted post-project evaluations to capture lessons learned and inform future initiatives for continuous improvement.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Managed projects from procurement to commission.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Project Manager
C&R Remodeling
Salem, OR
03.2006 - 03.2009
Led cross-functional teams to deliver restoration projects on time and within budget.
Developed project plans, including timelines and resource allocation, to ensure efficient workflow.
Implemented quality control measures to enhance service delivery and client satisfaction.
Coordinated communication between stakeholders to facilitate project alignment and goal achievement.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Provided detailed project status updates to stakeholders and executive management.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
Monitored project progress, identified risks and took corrective action as needed.
Warranty Tech
Arbor Custom Homes
Beaverton, OR
03.2005 - 03.2006
Diagnosed and resolved warranty claims to ensure customer satisfaction.
Collaborated with contractors to facilitate timely repairs and replacements.
Maintained detailed records of warranty service activities and outcomes.
Played a key role in resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary.
Construction Foreman
Morton Contracting Inc
Jefferson, OR
03.2002 - 02.2005
Supervised daily construction operations, ensuring compliance with safety regulations and quality standards.
Coordinated project schedules and resource allocation to optimize workflow efficiency on-site.
Trained and mentored junior staff in construction techniques and safety protocols.
Implemented process improvements that reduced downtime and enhanced productivity across multiple projects.