Bryon Rodriguez
San Antonio
Summary
Adaptable professional with diverse experience in customer service and support. Known for effective communication and leadership abilities, contributing to efficient operations and positive guest experiences in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Mcdevitt Taco Supply
San Antonio
2024.06 - 2025.08
- Delivered fast, high-quality service in high-volume rooftop bar, serving over 200 guests nightly.
- Executed closing tasks including bar breakdown, inventory checks, and restocking supplies.
- Prepared and served diverse cocktails, beer, wine, and spirits while ensuring consistency under pressure.
Indigent Defense Intern
Managed Assigned Counsel
San Antonio
2023.01 - 2024.01
- Conducted comprehensive analysis of police and sheriff budgets related to indigent defense for 2023 hearing.
- Shadowed defense attorneys during felony criminal trials to gain practical insights.
- Supported indigent defense program by gathering critical financial data for effective budget planning.
Installation and Sales Technician
Law Security
San Antonio
2022.01 - 2023.01
- Advised homeowners on enhancing home security and entertainment systems.
- Achieved sales exceeding $1.3 million through effective client engagement.
- Obtained Texas Fire Technician certification to ensure compliance and safety standards.
Lead Server
Briarhurst Manor
Manitou Springs
2020.09 - 2022.03
- Supervised dining room staff to enhance efficiency during peak service hours.
- Trained new servers on menu items and customer service protocols.
- Designed cocktail and wine menu for à la carte service and banquet events.
Property and Casualty Agent
USAA
Manitou Springs
2020.01 - 2022.01
- Serviced approximately 2,000 insurance accounts for home, liability, renters, and personal property insurance.
- Achieved 217% above required minimum for new liability sales and engagements.
- Maintained licenses in all 50 states and the District of Columbia.
Senior Enlisted Leader
Defense Health Agency
Pentagon
2017.01 - 2020.01
- Directed military oversight for a DHA-owned clinic in the Washington, DC region.
- Managed clinic operations for over 27,000 active-duty, retired personnel, and their dependents.
- Supervised a property book with assets totaling $157 million.
- Monitored contract compliance on an agreement worth $547 million.
Combat Medic
4th Infantry Division, US Army
Fort Carson
2011.01 - 2017.01
- Delivered routine and trauma-related medical care to Soldiers and civilians in 4th ID family.
- Served as Non-Commissioned Officer in Charge of communications, enhancing operational efficiency.
- Deployed in support of Operation Spartan Shield and Enduring Freedom with 3rd Armored Brigade Combat Team.
Education
Major in Business Management - Concentration in The Legal Environment of Business
Metropolitan State University of Denver
Denver, CO2026-06
Skills
- Customer service and support
- Team collaboration
- Dining service expertise
- Health and safety leadership
- Conflict resolution
- Sales proficiency
Training
- Basic Healthcare Administration Course
- Texas Medical Assistant Training Instructor
- Wildland Firefighter Certified
Timeline
Server/Bartender
Mcdevitt Taco Supply
2024.06 - 2025.08
Indigent Defense Intern
Managed Assigned Counsel
2023.01 - 2024.01
Installation and Sales Technician
Law Security
2022.01 - 2023.01
Lead Server
Briarhurst Manor
2020.09 - 2022.03
Property and Casualty Agent
USAA
2020.01 - 2022.01
Senior Enlisted Leader
Defense Health Agency
2017.01 - 2020.01
Combat Medic
4th Infantry Division, US Army
2011.01 - 2017.01
Major in Business Management - Concentration in The Legal Environment of Business
Metropolitan State University of Denver