
Detail-oriented professional with a solid background in property management and customer service. Skilled in data entry and time management, consistently delivering exceptional tenant experiences and resolving issues promptly.
• Manage tenant accounts.
• Assist new customers with completing Rental Agreements.
• Input rent reduction requests and manage rent disputes.
• Travel to multiple properties.
• Assess customer needs in regards to their spaces.
• Do daily unit inspections to confirm inventory and availability.
• Submit maintenance requests, and confirm maintenance requests are completed with vendors.
• Maintain a sanitary facility.
• Corresponded directly with company’s clients via phone calls and emails.
• Answered inquiries for sterilization service.
• Used Google Suite and personal company programs to review, create, and share various reports.
• Scanned, made copies, filed, and distributed documents.
• Managed customer purchase orders.
• Handled invoice disputes.
• Worked with the shipping department to maintain scheduled deliveries.
• Allocated incoming company mail.
• Assisted upper management with various tasks: organizing lunches, meetings, etc.
• Answered high volume calls from customers.
• Offered solutions to customer questions, complaints, and claims regarding their purchases through Helpdesk.
• Fulfilled online jewelry orders.
• Inspected and organized jewelry inventory.
• Filed inventory paperwork from the company's vendors.
Won the Property Incentive 6 times in a row.
Property Management