Bryson Bishop
Rutherfordton,NC
Summary
At Spartanburg Regional Transportation, I honed my skills in dispatch software and stress management, excelling in proactive client communication and problem-solving. My role significantly improved driver-partner relations and operational compliance, showcasing my ability to prioritize under pressure and leverage technology for efficient resource allocation. I am looking to provide skills and abilities that can further my career here at Regional Transportation.
Overview
3
3
years of professional experience
Work History
Dispatcher
Spartanburg Regional Medical Center
08.2023 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding transportation issues.
- Deal with a third-party Medicaid trip broker to ensure we are keeping a positive relationship with our partners.
- Counting a daily deposit of money that has been collected the previous day.
- Ensuring our drivers, as well as vehicles are staying compliant with proper licensing and credentials.
Owner/Operator
Velocity Lawn Maintenance
01.2022 - 01.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Operated with safety and skill to avoid accidents.
Education
No Degree - Business Administration / Computer Science
University of South Carolina - Upstate
Spartanburg, SC01-2021
High School Diploma -
Chase High School
Forest City, NC01-2021
Skills
- Dispatch software
- Dispatching procedures
- Prioritizing calls
- Updating logs
- Accounting Processes
- Computer Literacy
- Information Gathering
- Stress Management
- Resource Allocation
- Credentialing
- Operational awareness
- De-Escalation Techniques
Timeline
Dispatcher
Spartanburg Regional Medical Center
08.2023 - Current
Owner/Operator
Velocity Lawn Maintenance
01.2022 - 01.2023
No Degree - Business Administration / Computer Science
University of South Carolina - Upstate
High School Diploma -
Chase High School
Similar Profiles
Melanie MooreMelanie Moore
Dispatcher at Spartanburg Regional Medical CenterDispatcher at Spartanburg Regional Medical Center
Teresa MarloweTeresa Marlowe
Home Health RN Case Manager at Spartanburg Regional Medical CenterHome Health RN Case Manager at Spartanburg Regional Medical Center
Cayce CaughmanCayce Caughman
Registered Nurse, Emergency Department at Spartanburg Regional Medical CenterRegistered Nurse, Emergency Department at Spartanburg Regional Medical Center
Katrina WoodKatrina Wood
Pre Access Representative at Spartanburg Regional Medical CenterPre Access Representative at Spartanburg Regional Medical Center
DAN DENTONDAN DENTON
General Manager of General Store at Tryon International Equestrian CenterGeneral Manager of General Store at Tryon International Equestrian Center