Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Bryson Cannatella

Ruston,US

Summary

Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Recognized on a regular basis for outstanding performance and contributions to the TopGolf of Baton Rouge's success. Professional in the hospitality industry with in-depth knowledge of venues, tourist attractions, dining, and entertainment options. Overall morale and productivity are boosted by experience in policy development and staff management procedures. Team player with the ability to provide outstanding customer service. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the TopGolf business. Dedicated to learning, growing, and succeeding in any field of work. Communications Guest accommodations Process improvement Organization Guest experiences Relationship development Problem resolution Customer service Reservations management Golf equipment Golf simulators Reporting capabilities Operational improvement Experienced Referee with background in overseeing basketball and football games. High-energy, versatile and complex problem-solver that works well with students from ages 18 to 23. Vast knowledge of game rules and regulations. Focused sports official with solid background of success in football. Knowledgeable about officiating football and basketball games, making tough calls and maintaining safety. Responsive, observant and hardworking leader with demonstrated game expertise and proven management abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Intermural Referee

Louisiana Tech Lambright
Ruston, LA
08.2023 - Current
  • Communicated effectively with coaches, players, staff members, and spectators throughout the event.
  • Maintained a professional attitude at all times while officiating games.
  • Issued warnings and ejections when necessary.
  • Made sure that all players were properly equipped and safe to play.
  • Resolved disputes between players, coaches, staff members, and spectators in an efficient manner.
  • Taught players and coaches correct game rules.
  • Monitored players for any illegal activities or foul play.
  • Checked player uniforms, verified rosters and removed illegal equipment.
  • Called technical, double and personal fouls when appropriate.
  • Ensured adherence to basketball rules and regulations during games.
  • Blew whistle to signify dead balls and stop play.
  • Stopped the game if a player was injured or unruly behavior occurred.
  • Achieved consistent referrals as honest and fair basketball referee.
  • Managed time-outs appropriately by verifying clock operation and resetting it correctly after each break.

Guest Services Worker

Topgolf
Baton Rouge, US
01.2023 - 08.2023
  • Collaborated with customers to determine their needs and deliver golf services
  • Worked closely with guests, some of whom were VIPs or celebrities, while maintaining a high level of privacy
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Solved customer and technology issues, improved operations, and provided excellent customer service
  • Had an excellent attendance record and was always on time for work
  • Used active listening, conflict resolution, and dynamic communication skills to quickly and effectively resolve issues.

Education

High School Diploma -

St. Michael The Archangel High School
Baton Rouge, LA
05-2023

St. Thomas More Catholic School
Baton Rouge, LA
05-2019

Getting A Masters - Mechanical Engineering

Louisiana Tech University
Ruston, LA

Skills

  • Player Supervision
  • Stress Tolerance
  • Good Judgement
  • Decision-Making Skills
  • Unbiased Judgment
  • Sharp-Eyed
  • Good Sportsmanship Abilities
  • Reasoning
  • Stamina
  • Safety Requirements
  • Endurance
  • Gameplay Management
  • Policy Reinforcement
  • Assessing Performance
  • Time Management
  • Facility Preparation
  • Conflict Resolution Abilities
  • Physical Fitness
  • Teamwork and Cooperation
  • Event Planning
  • Reservation Management
  • Data Entry
  • Customer Service
  • Guest Relations
  • Information Protection
  • Computer Skills
  • Reservation Management System
  • Knowledge of Local Area
  • First Aid Training
  • Guest Orientation
  • Food and Beverage Area Setup
  • Reservation Processing
  • Complaint Handling
  • Documentation and Reporting
  • Flexible Schedule
  • Issue Resolution

Accomplishments

  • Warrior Tradition Award - Rewarded to the most devoted player of a sport that shows high levels of leadership, progress, and self discipline.
  • National Honors Society - Member requirements of 3.5 or higher.
  • 2x Captain of the St. Michael's men's golf team.

Affiliations

  • Previous landscaper for an LLC and guest service employee at TopGolf.
  • Currently an intremural referee for Louisiana Tech Lambright.

Timeline

Intermural Referee

Louisiana Tech Lambright
08.2023 - Current

Guest Services Worker

Topgolf
01.2023 - 08.2023

High School Diploma -

St. Michael The Archangel High School

St. Thomas More Catholic School

Getting A Masters - Mechanical Engineering

Louisiana Tech University

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Bryson Cannatella