Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bryson Hammond

Orem,UT

Summary

Student offering delivery experience with excellent customer satisfaction. Looking to add to the culture of making the customers needs fully satisfied with on time deliveries. Always making sure the vehicle is in good working conditions pre and post inspection.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx
03.2023 - Current
  • 100% deliveries
  • Delivered and picked up business packages.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Average of 150-200 deliveries/business pick ups daily.
  • DOT certification

Sales Development Rep.

RecallMax
05.2022 - 03.2023
  • 100% sales quota accuired
  • Identifying new sales opportunities by contacting Dentists managers across the country
  • Outbound sales calls to schedule demonstrations, qualify potential customers, create follow-ups for phone calls and emails
  • Sometimes calling Dental offices up to five times
  • Coordinated with the Senior Account Reps for demonstrations to get done with potential customers.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.

Customer Service & Sales

1-800 Contacts
09.2021 - 05.2022
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Increased revenue with strategic upselling of products and services to existing customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.

Solar Sales

LIFT Energy
05.2021 - 09.2021
  • Summer sales job requirements were finding customers going door to door explaining the benefits of going clean renewable solar energy
  • From the door I set appointments to come back and sell a system to the customer that reached their needs and gave them the most benefit
  • I designed the solar system on their roof and always got their approval
  • I communicated with the power company in their area to see what will power their home.

Doterra
10.2020 - 05.2021
  • I handled inbound calls, email, and chats for all Australian and USA market orders and concerns of customers
  • With empathy a key component at Doterra I assisted with any account requests
  • When an item was delivered broken or the wrong item, I made sure I sent the right order to meet customer satisfaction
  • I went through three levels of training to be trained in different departments.

Customer Loyalty Rep

Alder Security
10.2019 - 03.2020
  • My goal was to ensure customer satisfaction, build rapport, identify and close sales opportunities
  • Developed new strategies for customer retention activities.
  • 100% reduced cancellations rate and increase company retention
  • Guided and trained new hires to ensure proper training.

Education

Utah Valley University - Business Entrepreneurship

University

Skills

  • Strong multitasking skills and very organized to ensure effective work habits Bilingual English and Portuguese
  • Vehicle Maintenance
  • DOT Compliance
  • Equipment Operation
  • Shipping and Packaging
  • Punctual and Reliable

Certification

Certified Personal Trainer - CPT

Languages

Portuguese
Native or Bilingual

Timeline

Delivery Driver

FedEx
03.2023 - Current

Sales Development Rep.

RecallMax
05.2022 - 03.2023

Customer Service & Sales

1-800 Contacts
09.2021 - 05.2022

Solar Sales

LIFT Energy
05.2021 - 09.2021

Doterra
10.2020 - 05.2021

Customer Loyalty Rep

Alder Security
10.2019 - 03.2020

Utah Valley University - Business Entrepreneurship

University
Bryson Hammond