Bryson Stoltz
Pocatello,ID
Summary
Reliable individual performs routine collection procedures with strong spacial awareness and time attentiveness. Adept communicator works safely and proficiently in team settings.
Overview
2
2
years of professional experience
Work History
Sanitation Worker
Amy's Kitchen Inc.
03.2024 - 08.2024
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
Package Operator
Lamb Weston
01.2023 - 02.2024
- Monitored package handling equipment performance to identify potential issues and coordinated with maintenance teams for timely repairs, minimizing downtime.
- Addressed customer inquiries professionally and efficiently, resolving issues pertaining to package status or delivery concerns promptly.
- Assisted in training new employees on proper package handling procedures, contributing to a knowledgeable and skilled workforce.
- Collaborated with team members to optimize workflow processes, resulting in improved productivity and consistent performance.
- Managed high volume periods skillfully through effective time management strategies that maximized output without sacrificing quality.
- Maintained a clean and organized workspace, adhering to company policies and fostering an efficient work environment.
Unlicensed Customer Service Rep
Allstate Corp
02.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Pocatello High School
Pocatello, ID05.2020
Skills
Sanitation Regulations
Chemical Handling
Hazardous Materials Handling
Industrial Cleaning
Timeline
Sanitation Worker
Amy's Kitchen Inc.
03.2024 - 08.2024
Package Operator
Lamb Weston
01.2023 - 02.2024
Unlicensed Customer Service Rep
Allstate Corp
02.2022 - 04.2023
High School Diploma -
Pocatello High School
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