Proven Assistant Manager with a track record at Scenic Suds Car Wash Express. Excelled in maintaining operational standards. Skilled in service knowledge, consistently enhancing customer satisfaction and operational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Scenic Suds Car Wash Express, Locations in Chattanoo TN & Fort
08.2022 - Current
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
Maintained and repaired car wash equipment to meet operational demand.
Greeted customers and assessed needs to recommend suitable car wash services.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Managed car wash supplies and materials inventories for timely reordering and replenishment.
Mentored team members to enhance professional development and accountability in workplace.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Construction Assistant
Tim Hardy Construction
04.2021 - 09.2021
Worked independently.
Interacted daily with various project managers and, subcontractors.
Gathered and disposed of worksite debris to remove safety hazards.
Painted walls, ceilings and other surfaces.
Followed safety protocols on job sites.
Unloaded and stored construction materials.
Removed debris and waste from job sites.
Education
Nuclear Engineering Technology
Chattanooga State Technical Community College
Chattanooga, TN
05.2026
Soddy Daisy High School
Soddy Daisy, TN
05.2024
Skills
Product and service knowledge
Customer Relations
Staff Management
Money Handling
Timeline
Assistant Manager
Scenic Suds Car Wash Express, Locations in Chattanoo TN & Fort
08.2022 - Current
Construction Assistant
Tim Hardy Construction
04.2021 - 09.2021
Nuclear Engineering Technology
Chattanooga State Technical Community College
Soddy Daisy High School
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