Summary
Overview
Work History
Education
Skills
Timeline
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Bryson Yates

Bryson Yates

Arlington ,TEXAS

Summary

Proven to excel in high-pressure environments, I leveraged my roller skating proficiency and exceptional communication skills at Sonic to enhance customer experiences, leading to notable praise for outstanding service. My adaptability and commitment to excellence, honed further as a Scare Actor at Six Flags, consistently improve team performance and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Carhop

Sonic
08.2021 - Current
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Collaborated with team members to provide exceptional customer experiences.
  • Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.

Scare Actor

Six Flags Over Texas
09.2021 - 10.2021
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.

Education

Summit High
Mansfield, TX

Skills

  • Good communication
  • Drive-thru experience
  • Strong work ethic
  • Flexible schedule
  • Promptness and punctuality
  • Guest satisfaction
  • Beverage preparation
  • POS system operation
  • Food safety compliance
  • Point of sale operation
  • Roller skating proficiency
  • Performance improvement
  • Interpersonal relationships
  • Friendly attitude
  • Excellent customer service
  • Willing to learn
  • Quick learner
  • Teamwork and collaboration
  • Car-side service
  • Enhancing customer experience
  • Tray carrying and balancing
  • Adaptability and dependability
  • Flexibility
  • Interactive communication skills
  • Efficient under pressure

Timeline

Scare Actor

Six Flags Over Texas
09.2021 - 10.2021

Carhop

Sonic
08.2021 - Current

Summit High

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Bryson Yates