Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRYSON ZIMAN

Baltimore,Md.

Summary

Recent graduate possessing a Bachelor’s of Science in Business Management, with secondary pursuits of finance and marketing. Skilled in customer engagement roles, with previous leadership positions in food service, recreation, and retail, as well as internship positions relating to business development, data analytics consulting, sales, and private equity. Highly-motivated and adept at operating in fast-paced, dynamic environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Manager and Floor Manager

Atwater's Belvedere Square
05.2019 - Current
  • Supervised day-to-day operations and a staff of 30+ FOH and BOH employees in a high-volume, fast-paced environment.
  • Maximized customer service by training staff, overseeing operations, and resolving issues. Assisted in the curation and implementation of SOPs
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting. Closed out cash register and prepared cashier report at close of business.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Business Development and Sales Intern

Outspoke.io
02.2022 - 08.2022
  • Supply Chain Management and Data Analytics Consulting: Business Development and Client Success Team
  • Conducted Growth Strategy, Investment and Sales Outreach funnel production
  • Worked closely with C-Level executive team in various capacities spanning client relations, market research, outreach, quality assurance, SOP creation and social media management (managed CEO’s LinkedIn: >10,000 followers)
  • Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Recreation Assistant

Prince George’s County Parks And Recreation
02.2022 - 08.2022
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Trained in different roles at golf course to help team deliver first-rate support to guests.

Fitness Operations Attendant

University of Maryland Recreation and Wellness
08.2020 - 06.2022
  • Received Red Cross CPR/First Aid Certification
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Operated during the Coronavirus pandemic, assisting in transmission prevention

Education

Bachelor of Science - Business Management

The University of Maryland, School of Business
College Park, MD
2023

Skills

  • Control Inventory Costs
  • Supply Ordering and Management
  • Shift Management
  • Customer Relationship Management
  • Customer Engagement Strategies
  • Managing Operations and Efficiency
  • Restaurant Operation
  • Sales

Certification

  • First Aid/CPR Certified - Red Cross
  • Strategies for Emerging Markets - LinkedIn
  • ServSafe Food and T.I.P.S. Alcohol Certified



Timeline

Recreation Assistant

Prince George’s County Parks And Recreation
02.2022 - 08.2022

Business Development and Sales Intern

Outspoke.io
02.2022 - 08.2022

Fitness Operations Attendant

University of Maryland Recreation and Wellness
08.2020 - 06.2022

Bar Manager and Floor Manager

Atwater's Belvedere Square
05.2019 - Current

Bachelor of Science - Business Management

The University of Maryland, School of Business

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BRYSON ZIMAN