Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bryson Fournier

Nampa,ID

Summary

Customer-focused Instacart Shopper with 3 years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer needs, on time and in perfect condition.

Overview

8
8
years of professional experience

Work History

Deli Clerk

Fred Meyer
Nampa, ID
11.2023 - Current
  • Collaborated with staff members to optimize store operations during peak business hours.
  • Stocked and rotated product on shelves daily to ensure freshness.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Trained new employees on proper handling of food, production, safety protocols, and customer service techniques.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Maintained cleanliness of the deli area and equipment.
  • Sliced, weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customers' orders.
  • Cooked and prepared a variety of hot and cold products including salads, sandwiches, fries, tenders, fried, baked, and rotisserie-style chicken.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

Instacart Shopper

Instacart
Nampa, ID
11.2021 - Current
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Prepared orders for delivery, including selecting items from shelves, bags and boxes.
  • Verified product quality and quantity against customer orders.
  • Scanned products using hand-held scanners.
  • Processed payments accurately and efficiently.
  • Provided exceptional customer service throughout the shopping experience.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Monitored expiration dates on items to guarantee freshness for customers.
  • Delivered groceries on time according to company standards for customer satisfaction.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Captioning Agent

CaptionCall
Meridian, ID
06.2016 - 09.2021
  • Monitored live phone calls and accurately transcribed spoken words into text for wide-ranging conversations.
  • Edited captions for accuracy in spelling, grammar, punctuation and readability.
  • Attended regular team meetings with supervisors, managers, directors discussing any issues related to captions or workflow processes.
  • Ensured that all captioned material meets FCC guidelines and industry standards.
  • Maintained strict compliance with government regulations barring interference in conversations.

Education

High School Diploma -

Meridian Technical Charter High School
Meridian, ID
04.2008

Some College (No Degree) - Computer Animation

Full Sail University
Winter Park, FL

Skills

  • Customer Service
  • Delivery Management
  • Route Planning
  • Purchase Recommendations
  • Decision-Making
  • Food Preparation

References

References available upon request.

Timeline

Deli Clerk

Fred Meyer
11.2023 - Current

Instacart Shopper

Instacart
11.2021 - Current

Captioning Agent

CaptionCall
06.2016 - 09.2021

High School Diploma -

Meridian Technical Charter High School

Some College (No Degree) - Computer Animation

Full Sail University

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Bryson Fournier