Brystal Mussara
Jesup,GA
Summary
Dedicated Pet Care Specialist with expertise in dog grooming and breed-specific techniques. Proven ability to enhance pet well-being through exceptional grooming services and strong customer relations. Background in hospitality demonstrates commitment to high service standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Pet Hygienist/ Dog Groomer
Creek Bottom Canine Grooming Spa
11.2023 - Current
- Streamlined appointment scheduling, enhancing client satisfaction and service efficiency.
- Managed billing and invoicing, ensuring timely cash and check deposits.
- Maintained sanitary and safe grooming environment for pets and staff.
- Communicated effectively with clients regarding services, appointments, and grooming details.
- Monitored grooming supply inventory, ensuring availability for uninterrupted services.
- Implemented hygiene protocols, fostering a clean and secure grooming area.
Dog Groomer/ Apprentice
Pack Canine Studio
10.2022 - 11.2023
- Enhanced grooming efficiency through training from senior groomers.
- Scheduled appointments with detailed notes on services for accuracy.
- Provided clear communication to customers about services and availability.
- Processed payments using POS system for cash, checks, and cards.
- Maintained hygiene protocols for a safe and clean grooming environment.
Sales Associate/Project Trainee
528 Tactical
03.2022 - 10.2022
- Enhanced customer satisfaction by guiding product selection during shopping experiences.
- Supported sales initiatives through knowledge of inventory and ongoing promotions.
- Optimized store layout with team collaboration, improving product visibility significantly.
- Documented detailed order specifications for customized embroidered products, ensuring customer satisfaction.
- Recommended service improvements based on thorough analysis of customer feedback.
- Maintained visual appeal of merchandise through organized racks and shelves.
Hostess/ Waitress
Just South of Athens
03.2022 - 08.2022
- Enhanced guest experience by greeting and seating them efficiently.
- Optimized seating arrangements through effective management of reservation systems.
- Communicated guest preferences to kitchen staff for tailored dining experiences.
- Maintained cleanliness and atmosphere, boosting overall guest satisfaction.
- Provided warm, welcoming service to customers throughout their dining experience.
- Executed multitasking skills by managing calls, guests, and reservations simultaneously.
Retails Sales Assistant
My Daughter & Me
03.2021 - 06.2022
- Boosted customer engagement through tailored service and targeted product recommendations.
- Maintained optimal inventory levels, ensuring organized displays and stock availability.
- Implemented merchandising strategies that enhanced product visibility and increased sales.
- Streamlined checkout processes, significantly reducing customer wait times and improving satisfaction.
- Addressed customer complaints effectively, achieving high satisfaction and loyalty levels.
- Partnered with management to launch promotional campaigns that drove increased foot traffic.
Kennel Attendant
Pack Canine Studio
06.2021 - 03.2022
- Ensured accurate medication and food distribution for all dogs daily.
- Trained new staff on kennel operations and animal care best practices.
- Facilitated safe playtime interactions by monitoring dog behavior closely.
- Maintained high sanitation standards in kennel facilities for pet safety.
- Cultivated strong relationships with pet owners through regular updates.
- Enhanced customer satisfaction with compassionate service during pet transitions.
Education
High School Diploma -
Georgia Cyber Academy
01-2021
Skills
- Effective time management
- Customer service
- Cash handling/ Invoicing
- Appointment scheduling
- Reliability and punctuality
- Continuous learning attitude
- Appointment scheduling efficiency
- Problem-solving capacity
- Adaptable work style
- Team collaboration mindset
- Cleaning and sanitation
- Safety compliance
- Relationship building
Timeline
Pet Hygienist/ Dog Groomer
Creek Bottom Canine Grooming Spa
11.2023 - Current
Dog Groomer/ Apprentice
Pack Canine Studio
10.2022 - 11.2023
Sales Associate/Project Trainee
528 Tactical
03.2022 - 10.2022
Hostess/ Waitress
Just South of Athens
03.2022 - 08.2022
Kennel Attendant
Pack Canine Studio
06.2021 - 03.2022
Retails Sales Assistant
My Daughter & Me
03.2021 - 06.2022
High School Diploma -
Georgia Cyber Academy