Rachel Logue
Naples,FL
Summary
Motivated and adaptable professional with a diverse background in customer service, animal care, athletics, and volunteer work. Experienced as an Informational Help Desk Representative, delivering excellent service and managing administrative tasks. Skilled dog bather and groomer with a strong focus on customer satisfaction and pet well-being. As a collegiate athlete, demonstrated leadership, teamwork, and time management while balancing academics and athletics. Passionate about contributing to community-based initiatives, with a proven ability to support underprivileged individuals through volunteer work. Reliable, hardworking, and dedicated to continuous personal and professional growth.
Overview
4
4
years of professional experience
Work History
Pet Smart Employee - Dog Bather/Dog Groomer
Pet Smart
11.2022 - 04.2023
- Welcomed customers upon arrival and ushered pets to holding kennels.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Performed pet assessments to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Followed established procedures for bathing and grooming pets, ensuring cleanliness, comfort, and proper care.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Informational Help Desk Representative
Central Michigan University
05.2022 - 08.2022
- Assisted students, faculty, and visitors by providing information and resources related to campus services.
- Created and maintained charts and documents as requested to support administrative tasks.
- Managed phone calls, answering inquiries or transferring them to the appropriate offices.
- Served as an additional resource to help individuals find the assistance they needed.
- Ensured clear and effective communication across various departments.
Volunteer
Strickler Center
01.2024 - 11.2024
- Organized and maintained inventory, including clothing and essential products, to support needs of underserved and low-income community members.
- Assisted individuals with shopping, providing guidance to help access needed items while fostering compassionate and respectful environment.
- Served as receptionist, greeting visitors, answering inquiries, and connecting individuals with available resources and services.
- Contributed to administrative tasks, including bookkeeping and maintaining accurate records, to ensure smooth operation of the center.
Division 1 Athlete - Women's Soccer Player
Central Michigan University
08.2020 - 12.2024
- Committed to competing at the Division 1 level as a member of the women's soccer team while balancing academic and athletic responsibilities.
- Developed strong teamwork, leadership, and time-management skills, consistently meeting the demands of both sports and studies.
- Contributed to team success through effective communication, collaboration, and maintaining a high level of discipline and focus on and off the field.
- Demonstrated resilience and adaptability in a fast-paced, high-pressure environment, continuously striving for personal and team improvement.
- Fostered a positive team dynamic, supporting fellow athletes and maintaining a strong work ethic throughout the season.
Education
Bachelor of Science - Sociology - Focus in Social And Criminal Justice
Central Michigan University
Mount Pleasant, MI12-2024
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Telephone and email etiquette
- Time management
- Organized and efficient
- Adaptability and dependability
Accomplishments
Academic All-MAC (2021)
Academic All- MAC (2024)
Academic All-District (2024)
Summa Cum Laude
Timeline
Volunteer
Strickler Center
01.2024 - 11.2024
Pet Smart Employee - Dog Bather/Dog Groomer
Pet Smart
11.2022 - 04.2023
Informational Help Desk Representative
Central Michigan University
05.2022 - 08.2022
Division 1 Athlete - Women's Soccer Player
Central Michigan University
08.2020 - 12.2024
Bachelor of Science - Sociology - Focus in Social And Criminal Justice
Central Michigan University
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