Oversaw daily bar operations, ensuring high standards of service and guest satisfaction.
Developed and implemented training programs for new staff, enhancing team performance and efficiency.
Managed inventory control processes, optimizing stock levels to reduce waste and costs.
Coordinated special events and promotions, driving increased bar attendance and revenue.
Bartender
Roosters
01.2022 - 07.2024
Prepared cocktails and drinks to customer specification following recipes, organization procedures, and hygiene regulations.
Accurately maintained cash register and credit card transactions.
Resolved complex problems while remaining Patient and respectful to customer.
Enhanced customer experience by providing prompt, friendly and accurate beverage service.
Office Management
TF Specialty Services Welding and Fabrication
02.2022 - 07.2023
Assisted in the formation of bidding packets.
Negotiation of contractual budget.
Performed basic accounting functions such as wire transfers and payroll for 8+ employees.
Developed paperless environment by utilizing computer software and organizational skills to manage bids, blueprints and employee documentation.
Answered and screened calls regarding corporate contracts with processes such as but not limited to, materials, supplies and equipment.
Bartender/Manager
Diamond Lils
07.2017 - 12.2021
Maintained bar stock inventory, ordered supplies and created new menu items while consistently meeting high standards of customer service.
Managed bar with 200 customer capacity and efficiently arranged and prepared bar station while providing outstanding customer service.
Led and improved teamwork through effective communication and proper training of staff.
Constructed staff schedule while also ensuring accuracy of nightly reports.
Solved problems effectively through proper communication and customer expectations.
Bartender
Baker Brothers Bar And Grill
10.2017 - 05.2020
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Provided superb service and exceeded customer satisfaction and increased tips through utilizing an effective knowledge of customers favorite drinks.
Assisted servers with specialty drinks orders by preparing on-demand items without delay while in a high-volume environment.