Bryton Gates
Great Mills,MD
Summary
Results-driven team player adept at performing cable installations, repairs and improvements for residential and company clients. Safety-driven and skilled in operation equipment, calibrating systems and training users.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Full Time Store Associate
Aldi Foods
11.2023 - Current
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Technology Consultant
Self Employed Services
07.2015 - Current
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed technology budgets, optimizing expenditures to maximize returns on investment in hardware, software, and services.
- Enhanced security measures to protect sensitive data, reduce risk, and ensure compliance with industry regulations.
- Expanded service offerings by continually researching emerging trends and identifying potential areas for growth.
- Reduced system downtime with proactive maintenance, troubleshooting, and problem resolution for various IT infrastructures.
- Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
Shift Lead - Manager On Duty
Walgreens Boots Alliance
06.2023 - 11.2023
- Supervised ongoing daily production phases.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Trained and mentored new employees to maximize team performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
Boat Lift Installer
American Boat Lifting Systems
01.2023 - 07.2023
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Expedited installation times with efficient scheduling and coordination of resources.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Inspected installations to check for functionality and maintain customer satisfaction.
Network Cabling Installer & Servicer
KSC Consultant Services
02.2022 - 12.2022
- Assisted in the development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Streamlined communication among team members, resulting in improved collaboration and increased productivity on the job site.
- Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Education
No Degree - General Studies
College of Southern Maryland
La Plata, MDSkills
Adaptability to Change
Deadline-oriented
Customer Relationship Management
Work Planning and Prioritization
Equipment Installation
Troubleshooting
Hardware and Software Repair
VoIP Systems
Support Services
Safety awareness
Technical Support
Router Installation and Optimization
Certification
- Advanced Networking Certification, Cisco - 2015
Timeline
Full Time Store Associate
Aldi Foods
11.2023 - Current
Shift Lead - Manager On Duty
Walgreens Boots Alliance
06.2023 - 11.2023
Boat Lift Installer
American Boat Lifting Systems
01.2023 - 07.2023
Network Cabling Installer & Servicer
KSC Consultant Services
02.2022 - 12.2022
Technology Consultant
Self Employed Services
07.2015 - Current
No Degree - General Studies
College of Southern Maryland