Bryton Partridge
Pace,FL
Summary
Driven by results, adept in lean principles and customer service abilities, I significantly enhanced stockroom efficiency and customer satisfaction at Publix. My expertise in demand forecasting and dedication to superior service led to a notable reduction in waste and improved stock replenishment processes, ensuring a seamless shopping experience.
Overview
4
4
years of professional experience
Work History
Replenishment Specialist
Publix
02.2023 - Current
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Kept shelves up to date with latest planograms and performed resets.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Received and checked multiple daily deliveries for dairy, frozen, grocery, and HBC products.
- Operated stockroom equipment such as scissor lifts and balers.
- Kept work areas neat, clean and free from debris.
Customer Service Representative
Publix
02.2020 - 02.2023
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
GED -
Santa Rosa Adult School
Milton, FL06.2024
Skills
- Stock replenishment
- Lean principles
- Demand forecasting
- Logistics Planning
- Product Rotation
- Stockroom Organization
- Sales floor support
- Backstock organization
- Stock organization
- Customer service abilities
Timeline
Replenishment Specialist
Publix
02.2023 - Current
Customer Service Representative
Publix
02.2020 - 02.2023
GED -
Santa Rosa Adult School
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