Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Case Manager
Therapy Associates ABA Services
09.2022 - Current
Oversaw scheduling and dispatching of therapists, maximizing efficiency and minimizing delays in service delivery.
Facilitating smooth communication between clients and technicians.
Enhanced customer satisfaction by efficiently addressing and resolving service issues.
Evaluated and analyzed data to identify trends, uncovering opportunities for process improvements and service enhancements.
Helped meet changing demands by recommending improvements to business systems or procedures.
Conducted performance reviews for technicians, providing feedback and support for professional development.
Established relationships with clients through regular follow-ups, keeping them informed about progress or providing updates on concerns raised.
HR Onboarding Specialist
Therapy Associates
09.2022 - Current
Evaluated the effectiveness of onboarding strategies, continually updating approaches based on feedback and best practices.
Assisted in coordination of on-site interviews, managing schedule to stay organized.
Reviewed resumes and application materials to understand background and experience of each candidate.
Conducted interviews with participants to assess eligibility.
Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines.