Breanna Spencer
Indianapolis,IN
Summary
Outgoing individual with well-honed organizational, labor and leadership skills. Team-driven with 5 years of experience working in busy operational environments. This alongside, 7 years of clerical and customer service experience.
Overview
9
9
years of professional experience
Work History
Lead Warehouse Worker
Target Distribution Center
10.2019 - Current
- Oversaw the accurate labeling and organization of products within the warehouse, enabling swift retrieval when needed.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Trained new employees on warehouse operations, resulting in increased productivity levels among staff members.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
Administrative Assistant
R&J Century Concrete
02.2016 - 12.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed strategies to streamline and improve office procedures.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Vacation Specialist
Bluegreen Vacations
02.2015 - 03.2017
- Utilized expert knowledge of destination offerings to create customized itineraries tailored to individual preferences and interests.
- Participated in regular sales meetings to discuss performance metrics, strategies for improvement, and share best practices among colleagues.
- Maintained detailed client records in CRM systems ensuring all relevant information was readily available for future reference or followup.
- Enhanced guest satisfaction by providing personalized vacation planning services and recommendations.
Education
No Degree - Business Administration
Wayne State University
Detroit, MIHigh School Diploma -
Thomas Carr Howe Academy
Indianapolis, IN05.2010
Skills
- Warehouse Safety
- Warehouse Operations
- Supervisory Experience
- Customer Service
- Critical Thinking
- Performance Improvement
- Forklift Operation
- Mentoring and training
- Data Entry
- Decision-Making
- Customer Relationships
- Quick Learner
Timeline
Lead Warehouse Worker
Target Distribution Center
10.2019 - Current
Administrative Assistant
R&J Century Concrete
02.2016 - 12.2019
Vacation Specialist
Bluegreen Vacations
02.2015 - 03.2017
No Degree - Business Administration
Wayne State University
High School Diploma -
Thomas Carr Howe Academy
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