BUDDY FRENCH

Led daily restaurant operations, ensuring excellent guest service, maintaining food quality and safety standards, and managing staffing and labor costs while overseeing opening and closing procedures. Trained and coached employees, addressed customer concerns, monitored inventory levels, and contributed to achieving sales and operational goals.

• Oversaw restaurant shift teams, ensuring smooth operations and effective task delegation.
• Monitored food preparation for Bob Evans Restaurant's quality and presentation standards.
• Trained associates on service standards, safety rules, and guest interaction.

• Closely monitor the safety of the restaurant guest and the staff through execution of food safety and restaurant safety standards and guidelines.
• Conducted daily food safety inspections
• Coached and trained team members on service standards, including mystery shops, inspections, and disciplinary procedures.
• Executed opening and closing procedures and oversaw nightly deposits to ensure operational readiness.
• Complete opening and closing duties of restaurant and manage daily deposits
• Conducted employee interviews and created hiring/training processes and protocols
• Controlled labor by creating efficient employee schedules
• Deliver on culinary expectations within the brand – lead the team to ensure proper recipe execution and company standards
• Developed and implemented local store marketing strategies, encompassing advertising campaigns and sales promotions to drive customer engagement.

• Catered exclusive weddings and high end events, being the most sought after luxury venue in [city/state]
• Created menus for all events, including weddings, receptions, and large social events
• Collaborated with vendors to source quality recipe ingredients, ensuring adherence to budget constraints
• Created menu descriptions to ensure consistent standards and clarity across kitchen operations
• Ensure optimal equipment maintenance and sanitation of kitchen facilities
• Reviewed schedules with human resources and led sourcing, purchasing, and maintenance of equipment for union property
• Keep stock rooms, coolers and freezers clean and rotated while making sure all food is labeled, dated and stored in accordance with local, state and county health department policies

Prepared high-quality food in fast-paced restaurant, ensuring consistency and presentation met company standards. Led grill station and kitchen operations, ensuring efficient execution during peak service hours. Assisted with coordinating kitchen operations and expediting orders during busy periods. Trained new employees on food preparation, kitchen procedures, safety standards, and company expectations. Assisted team members in optimizing workflow and sustaining high food quality standards.

• Prepared LongHorn grill items according to ticket instructions and kitchen standards.
• Cooled and sliced LongHorn ingredients for daily service preparation.
• Followed LongHorn food safety procedures during prep, cooking, and plating.

Executed daily restaurant opening procedures, preparing kitchen and service line for operations. Performed line checks to ensure food preparation areas were stocked and organized for service. Facilitated staff placement and organized daily operations to enhance workflow. Help ensure team members were positioned appropriately to support efficient kitchen operations. Supported restaurant leadership in maintaining service and operational standards.

• Managed opening and closing procedures for restaurant operations. Zinburger dining room using shift checklists and security procedures.
• Supervised front-of-house team during busy service periods and shift transitions.
• Addressed guest concerns with effective communication and resolution strategies. with calm communication and service recovery support.